The North Face: Store Manager - Flatiron

Overview At The North Face, we are passionate about exploration, disruption, and leadership. We love wild places, spark curiosity, and infuse every aspect of our business with a mindset of exploration. If you share our vision and thrive in a fast‑paced retail environment, we invite you to lead as a Store Manager. Position Summary As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high‑performing, inclusive team culture. This role champions brand values and ensures operational excellence across all areas, directly impacting profitability, team development, and customer satisfaction. Responsibilities Model exceptional customer service and selling behaviors to drive a consumer‑centric mindset and elevate the in‑store experience. Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators. Model brand‑specific service standards and selling behaviors to foster authentic customer engagement. Utilize independent judgment and discretion to lead all aspects of people management, including recruitment, hiring, onboarding, performance evaluations, promotions, and terminations. Monitor and shape store culture to ensure alignment with company values and a positive team environment. Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence. Assess customer interactions and overall in‑store experience; resolve escalated customer concerns with professionalism and sound judgment. Manage store operations including scheduling, expense control, loss prevention, audits, and reporting. Ensure visual merchandising standards are met, and inventory is maintained through proper shipping and receiving procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration. Uphold company policies, safety standards, and operational procedures. Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity. Qualifications 3–5 years of related professional/retail management experience. High School diploma required; associate’s degree preferred; undergraduate or graduate degrees valued but not required. Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills with the ability to influence across all levels. Solution‑oriented and flexible in a fast‑paced, dynamic retail environment. Capable of working independently, managing shifting priorities, and meeting business expectations. Comfortable using word processing, spreadsheets, and retail software tools. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation. Compensation & Incentive Hiring range: $80,000.00 USD – $100,000.00 USD annually. This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility will be provided during the recruiting and interview process. Benefits Benefits at VF Corporation are available for all employees. For a general overview of each benefit program, including this year’s medical plan rates, visit Detailed information will be provided during the hiring process. Equal Opportunity Employer At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations. VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG)2.1, LevelAA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations. If you need an accommodation or have any questions regarding this statement, please send your request to View email address on click.appcast.io. #J-18808-Ljbffr Vans