Service Desk Analyst: IT Support & End-User Champion
OhioX
COTA's Service Deck Analyst provides end-user technical support for hardware, software, and office peripherals, including laptops, desktops, and tablets (Android and iOS). The role covers audio/visual, video conferencing, and tier 1 telephone support (Teams & NICE). It advances COTA's Strategic Plan and core values of safety, empowerment, accountability, teamwork, and service, supporting the mission Moving Every Life Forward. Regular attendance and after-hours on-call are required. #J-18808-Ljbffr OhioX
- COTA is seeking a Service Desk Analyst in Columbus, OH to provide first-line technical support for end users, hardware, software, and office peripherals. You will manage the Service Desk, resolve issues via phone or ticketing, and assist with AV/phone systems and onboarding...SuggestedWork at office
- Motion Recruitment Partners LLC is seeking a Help Desk Analyst to support end-user hardware, software, and business applications to ensure optimal performance and reliability. The role serves as the primary escalation point for technical support and delivers proactive...Suggested
- ...Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting... ...issues, processing requests through Jira Service Management, and supporting end-user devices. Candidates should have 2+ years of IT support experience and strong knowledge of...Suggested
- M/I Homes is seeking an IT help desk professional to provide first-level support for end-users across the organization. This role handles hardware and software issues, including JD Edwards and Pivotal applications, and requires training new employees on PC basics and Outlook...Suggested
- BlueBridge Networks, LLC in Cleveland, OH, is seeking an IT Support Specialist to provide tier 1-2 helpdesk support and hands-on desktop... ...to keep critical systems available. You will handle end-user inquiries via phone, email, and in person, document interactions...SuggestedWork at office
- United Church Homes is seeking an IT Technician to maintain IT assets across care facilities and assist end-users in daily tasks. The role involves hardware setup, software... ..., plus network and printer connectivity support. The ideal candidate has 2+ years of related...Remote jobWork at office
- United Church Homes is hiring an IT Technician to maintain IT assets across our senior care and affordable housing communities. You will support end-users, install software, set up hardware, and ensure reliable network connections and printers. This role requires an Associate...Remote job
- United Church Homes, Inc. in Columbus, OH seeks an IT Technician to maintain IT assets across care communities and assist end-users in completing their tasks efficiently. The role covers hardware setup, software installation, network and printer connections, preventive...Remote job
- Eightelevengroup is seeking an Analyst, End User for a 100% remote IT support role. You will be the first point of contact for end users, providing technical... ...system. With at least two years in a Global IT Service Desk or Call Center, you will troubleshoot login issues,...Remote job
$19 - $21 per hour
Brooksource is seeking an Analyst, End User for a 100% remote role in the United States. The position... ...and focuses on delivering technical IT support to end users utilizing proprietary... ...have at least 2 years in a Global IT Service Desk or Help Desk, customer-facing support...Remote job- RedHelm in Columbus, OH is seeking a Service Desk Analyst I to be the primary contact for client technical support, delivering professional, customer-focused assistance... ...grow technical skills over time, supporting end users who call our IT Service Desk #J-18808-Ljbffr RedHelmFull timeWork at office
- SentriLock is seeking a Deskside Support Specialist in the United States to provide frontline IT assistance, ensuring end-user devices run smoothly and securely. The role focuses on timely ticket resolution, asset management, and proactive support across Windows, macOS,...Work at office
$32 per hour
A leading consulting firm is seeking a Service Desk professional in Columbus, Ohio, to provide outstanding technical support and customer service. The role involves troubleshooting... ...service delivery. Ideal candidates will have IT support experience and a commitment to...Full time- ...Desktop Administrator in Columbus, Ohio, to analyze and resolve end user hardware and software issues efficiently. The role also includes... ...computing environment. The ideal candidate has an Associates Degree in IT or related experience and experience with IBM compatible systems...Work at office
- Accelya is seeking an experienced IT End User Support specialist to join our hybrid Miami-based team. You will install and maintain end-user... ...a large multi-national network. You will collaborate with Service Desk, Security, and Enterprise Apps teams to ensure rapid issue...
- Job TitleIn-depth computer hardware knowledge (CPU, motherboard, storage/memory technologies, etc. with Dell, Client, and Client)Strong experience with OS imaging using Microsoft Configuration ManagerStrong Windows 11 experienceGood overall understanding of Microsoft Configuration...
- Kent State University is seeking an IT User Support Analyst to provide first-line support for PCs, servers, software, and mobile devices at Geauga and Twinsburg campuses in OH. The role involves troubleshooting, user communication, and documentation to ensure smooth operations...Afternoon shift
$42.36k - $43.66k
IT User Support Analyst Job no: 989683 Work type: Staff/Unclassified Location: Geauga... ..., provides support to end users for PCs, servers, peripherals... ...that the first-tier of help desk support is unable to resolve... ...systems, infrastructure services * Data security best...Full timeLocal areaAfternoon shift- ...Job Description: The End User Support Analyst provides first-line technical support... ...and update incidents and service requests accurately in the... ...to senior analysts or other IT teams with clear notes troubleshooting... ...HDI-SCA) or similar service desk certification Microsoft...Contract workRemote work
- ...right at home here. As an IT Support Analyst II at Docebo, you will... .... You’ll elevate end-user support by combining hands... ..., and transform IT service delivery, your next adventure... ...here! Day-to-Day Champion Service Excellence:... ...promptly to incoming service desk requests via the...For contractorsWork at officeLocal areaRemote workWorldwide3 days per week
- Service Desk Analyst 2### Service Desk Analyst 2Apply: Office: Columbus... ...time: Posted Today: End Date: October 27, 2026... ...times. The technical support professional will... ...fashion, and provide end-user assistance where... ...colleagues and other IT support groups to resolve...Full timeH1bWork at officeRemote workWork from homeFlexible hours
$22 per hour
...a need for an Intern, Service Desk Analyst for our Columbus, Ohio... ...hours per week. Start and end dates will be based on... ...on tasks related to IT Asset Management, IT... ...: Respond to incoming user phone calls and walk-up... .... Provide First-level support of various technology...Hourly payFull timeWork experience placementInternshipSummer internshipWork at officeFlexible hours- ...cybersecurity alongside full-stack IT services that are integrated by design... ...and for the professionals who support them. About the Role We are seeking a Service Desk Analyst I to serve as a primary point... ...I will primarily support end users who call our IT Service Desk line...Full timeH1bWork at officeLocal areaRemote work
$18 per hour
Service Desk Analyst (2nd shift) Req number: R8823 Employment type: Full... ...and providing the technical support and customer service needed... ...Level 1 technical support to users in an efficient and accurate... ...You’ll Do Provide General IT end‑user support Utilize excellent...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideAfternoon shiftWeekday work$68.22k - $80.27k
...POSITION SUMMARY COTA's Service Deck Analyst performs professional tasks to assist end users with company-provided... ...also provides technical support to staff on various hardware... ...the COTA Service Desk, promptly addressing and... ...Works closely with the IT Asset Management (ITAM)...Work at officeLocal areaRemote work- Service Desk Analyst### Service Desk AnalystApply: Office: Columbus,... ...Full time: Posted Today: End Date: November 3, 2026... ...assistance and support related to computer systems... ...and provide end-user assistance where required... ...Minimum of 1 year of IT support, customer service...Permanent employmentFull timeWork experience placementInternshipH1bWork at officeRemote workWork from homeFlexible hoursWeekend workAfternoon shift
- About the Role The Service Desk position provides outstanding customer... ...provide technical assistance and support related to computer systems,... ...accurate fashion and provide end-user assistance where required.... ...Qualifications Minimum 1 year of IT support, customer service,...Permanent employmentFull timeWork experience placementInternshipWork at officeWeekend workAfternoon shift
- ...crafting the right tech-savvy solutions. Whether it’s Application Development, Infrastructure Services, Security, Enterprise Service Management or... ..., operating systems, printers and applications End User Mac support experience in troubleshooting hardware / software...Work at officeRemote workShift work
- ...logging specific access by its employees or end users to confidential personal information. To... ...application, database and networking, it also involves complex configuration options... ...Extensible Markup Language (XML) Web Services.A minimum of one (1) year of experience creating...Contract workLocal areaImmediate start
- ...Access Management architecture as it relates to tools and... ...of the Office of Information Services. As such this position would be... ...control, oversight for roll-out to end user, optimization, and innovation)... ...executive level sponsorship and support for large scale technology...Contract workWork experience placementWork at officeImmediate start
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