Helpdesk Engineer (Tier 1-2) - End-User IT Support
BlueBridge Networks, LLC
BlueBridge Networks, LLC in Cleveland, OH, is seeking an IT Support Specialist to provide tier 1-2 helpdesk support and hands-on desktop assistance for Windows/Office environments. The role includes setup and maintenance of peripherals and on-site troubleshooting to keep critical systems available. You will handle end-user inquiries via phone, email, and in person, document interactions in the ticketing system, and collaborate with teammates to resolve issues, including after-hours on-call as #J-18808-Ljbffr BlueBridge Networks, LLC
- ...a PC Technician in Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting hardware and... ...through Jira Service Management, and supporting end-user devices. Candidates should have 2+ years of IT support experience and strong knowledge of Windows...Suggested
$55k - $70k
Tier 2 IT Support Technician Location: Remote within Central Ohio with occasional local client visits... ...join a small team supporting about 600 users and endpoints across more than 30... ...Responsibilities Troubleshoot and resolve Tier 1 and Tier 2 hardware, software, network,...SuggestedFull timeLocal areaRemote work- COTA's Service Deck Analyst provides end-user technical support for hardware, software, and office peripherals, including laptops, desktops, and... ...iOS). The role covers audio/visual, video conferencing, and tier 1 telephone support (Teams & NICE). It advances COTA's Strategic...SuggestedWork at office
$45k - $55k
...Description Help Desk Analyst (Tier 1) Job Description... ...Desk / Technical Support Reports To Service... ...unlocks, and standard user support tasks. Provide... ...Microsoft 365 end-user support Password... ...Qualifications ~0-2 years of IT support experience preferred...SuggestedFull timeTemporary work- M/I Homes is seeking an IT help desk professional to provide first-level support for end-users across the organization. This role handles hardware and software issues, including... ...degree in computer science or related field with 1-3 years of help desk experience, strong...Suggested
- United Church Homes, Inc. in Columbus, OH seeks an IT Technician to maintain IT assets across care communities and assist end-users in completing their tasks efficiently. The role... ...candidate should have an associate degree and 2+ years of experience, with strong written and...Remote job
- United Church Homes is seeking an IT Technician to maintain IT assets across care facilities and assist end-users in daily tasks. The role involves hardware setup... ...plus network and printer connectivity support. The ideal candidate has 2+ years of related IT experience,...Remote jobWork at office
- United Church Homes is hiring an IT Technician to maintain IT assets across our senior... ...affordable housing communities. You will support end-users, install software, set up hardware, and... ...requires an Associate degree or equivalent, 2+ years of related experience, and strong...Remote job
- JobDiva, Inc. is seeking a Tier 2 IT Support Technician to support a diverse portfolio of small and midsized businesses. This role combines... ...environment. You will join a small team supporting about 600 users and endpoints across more than 30 managed-service clients. #J...Remote job
$42.36k - $43.66k
IT User Support Analyst Job no: 989683 Work type: Staff/Unclassified... ..., provides support to end users for PCs, servers,... ...problems that the first-tier of help desk support is... ...Associate’s degree and 2 years of relevant professional... ...effective July 1, 2017. Smoking and tobacco...Full timeLocal areaAfternoon shift- ...Restaurants LLC Information Technology Support Specialist Tier 1 is needed at the CM Home Office in Columbus... ...support to associates and home-office users, handling hardware, software, POS, and... ...complex problems, and contribute to IT knowledge bases. #J-18808-Ljbffr Cameron...Home officeWeekend workAfternoon shift
- ...institutions in the country. IT Service Support is responsible for Multi-Tier, Omni-channel support.... ...OH before starting** **2 Month Contract... ...specialized staff. Involves user support on software and hardware... ...SKILLS ~2+ years of IT Helpdesk Experience in mid-sized...Contract workRemote work
- Network Technician Tier 2 DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity... ...design, hardware and software support, and managed service packages. We take... ...Microsoft Certified: Azure Security Engineer Associate Microsoft Certified:...Temporary work
- Job Description Provide tier 1-2 level support via remote access, telephone, email... ...correspondence Provide end-user desktop support and troubleshooting... ...in order to provide IT solutions for customer's critical... ...Perform dispatching of new helpdesk tickets to the appropriate...Work at officeRemote workWorldwide
- ...counts . As the Technical Support Specialist Tier I , you will be... ...responsible for providing Tier 1 helpdesk support including... ...to all network users at Schneider Downs. This... ...issues to resolution with end user computing devices... ...workload through the IT Service Management software...Summer holidayWork at officeWork from homeFlexible hours
- Service Desk Analyst 2### Service Desk... ...time: Posted Today: End Date: October 27, 20... ...times. The technical support professional will handle... ...from Level 1. The professional requires... ...fashion, and provide end-user assistance where... ...and other IT support groups to resolve...Full timeH1bWork at officeRemote workWork from homeFlexible hours
- Motion Recruitment Partners LLC is seeking a Help Desk Analyst to support end-user hardware, software, and business applications to ensure optimal performance and reliability. The role serves as the primary escalation point for technical support and delivers proactive...
$19 - $21 per hour
Brooksource is seeking an Analyst, End User for a 100% remote role in the United States. The... ...1/hr and focuses on delivering technical IT support to end users utilizing proprietary... ...-solving. Ideal candidates have at least 2 years in a Global IT Service Desk or Help...Remote job- COTA is seeking a Service Desk Analyst in Columbus, OH to provide first-line technical support for end users, hardware, software, and office peripherals. You will manage the Service Desk, resolve issues via phone or ticketing, and assist with AV/phone systems and onboarding...Work at office
- ...Financial Staffing, LLC is seeking an Information Technology Support Specialist Tier 1 in Columbus, OH area to deliver frontline technical... ...mobile devices, and POS systems while building a career in IT. You will troubleshoot a range of technologies, document steps...
- Cameron Mitchell Restaurants is seeking an Information Technology Support Specialist Tier 1 in Columbus, OH. The role provides first-level support for associates and venues, handling hardware, software, POS, and network issues with timely, professional service. Responsibilities...Local areaRemote workWeekend workAfternoon shift
- ...Desktop Administrator in Columbus, Ohio, to analyze and resolve end user hardware and software issues efficiently. The role also includes... ...computing environment. The ideal candidate has an Associates Degree in IT or related experience and experience with IBM compatible systems...Work at office
- Kent State University is seeking an IT User Support Analyst to provide first-line support for PCs, servers, software, and mobile devices at Geauga... ...'s degree with 0-3 months of experience or an Associate’s with 2 years, or equivalent 4 years of related work. Evening hours...Afternoon shift
- ...., Inc is seeking a Technical Support Specialist Tier I to provide Tier 1 helpdesk support to all network users. You will handle incidents and... ...Windows/Office 365, and assist with end-user computing issues in a... ..., and collaborating with IT on projects. Strong customer service...Work at office
- ...Job Description: The End User Support Analyst provides first-line technical... ...day-to-day support operations. 1. End User Technical Support:... ...support tools and procedures. 2. Incident and Request Handling... ...issues to senior analysts or other IT teams with clear notes...Contract workRemote work
- SentriLock is seeking a Deskside Support Specialist in the United States to provide frontline IT assistance, ensuring end-user devices run smoothly and securely. The role focuses on timely ticket resolution, asset management, and proactive support across Windows, macOS,...Work at office
- ...access by its employees or end users to confidential personal... ...database and networking, it also involves complex... ...miscellaneous tasks not listed below:1. Setup the Imperva... ...specific applications.2. Monitor traffic and fine... ...understanding of n-tier environments. A minimum of...Contract workLocal areaImmediate start
- Accelya is seeking an experienced IT End User Support specialist to join our hybrid Miami-based team. You will install and maintain end-user hardware and software, manage user accounts, and resolve escalations across a large multi-national network. You will collaborate...
- ...Desk Analyst (HDA1)HDA1 to help IT Automate and implement new... ...include:Understanding of Desktop Support and Software Licensing Services... ...support issues.Ability to interpret end user license agreements.Have the... ...the Service Desk.Required Skills:2 Years IT experience.2 Years...Shift workAfternoon shiftEarly shift
- IT Support Manager Below you will find the details... ...II FLSA Exempt FTE 1.00 Minimum Qualifications... ..., or equivalent and 2 years of... ...Office of Research (OR) users; managing the daily... ...Ability to manage large end-user device environments... ...to provide top-tier support to all supported...Permanent employmentFull timePart timeWork at officeMonday to Friday
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