Front Office Medical Assistant/insurance verifications

Job Description Job Description **Job Title: Front Office Medical Assistant** **Location:** Summerlin **Company:** Thomas T. Chen, MD, Ltd **Job type: Full time **Salary:** DOE **Reports to:** Practice Manager **Job Summary:** We are seeking a detail-oriented and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will have a strong background in medical office procedures, excellent communication skills, and experience with insurance verifications. This role plays a crucial part in ensuring a seamless patient experience from the moment they enter our facility. **Key Responsibilities:** - **Patient Engagement:** - Greet patients warmly as they arrive at the office. - Verify and update patient information, including demographics and insurance details. - Answer phone calls and respond to inquiries in a professional manner. - **Insurance Verification:** - Conduct pre-authorization and verification of insurance benefits prior to patient appointments. - Communicate with insurance companies to obtain necessary information regarding coverage and eligibility. - Ensure that all insurance information is accurately documented in patient records. - **Administrative Support:** - Schedule patient appointments and manage the office calendar effectively. - Prepare and maintain patient files, ensuring confidentiality and compliance with HIPAA regulations. - Assist with billing processes, including the submission of claims and follow-up on unpaid claims. - **Collaboration:** - Work closely with healthcare providers to facilitate smooth patient flow and address any patient concerns. - Assist with any other clerical duties as needed to support the front office operations. **Qualifications:** - High school diploma or equivalent; medical assistant certification preferred. - Proven experience in a front office or medical assistant role, particularly in insurance verification. - Strong knowledge of medical terminology and insurance processes. - Excellent interpersonal and communication skills, both verbal and written. - Proficient in electronic health record (EHR) systems and Microsoft Office Suite. - Ability to multitask and work efficiently in a fast-paced environment. - Strong attention to detail and organizational skills. **Benefits:** - Competitive salary - Health, dental, and vision insurance, 401K profit share - Paid time off and holidays - Retirement savings plan **How to Apply:** Interested candidates are invited to submit a resume and cover letter detailing their qualifications.