Treatment Plan Coordinator

POSITION PURPOSE We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth. PRINCIPAL RESPONSIBILITIES AND DUTIES Present treatment plans to patients, explaining procedures and associated fees. Assist patients with financing and payment arrangements to ensure affordability and compliance. Schedule returning patients for follow-up treatments and appointments. Verify insurance coverage, send claims, post payments, and manage collections. Oversee patient accounts, ensuring accuracy and timely updates. Manage front office tasks, ensuring a smooth and efficient workflow. Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office. MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Required: Previous dental or medical administrative experience is required. Billing Knowledge: Previous experience in dental or medical billing is preferred. System Knowledge: Familiarity with dental/medical practice management systems. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. EEO STATEMENT & ACCOMMODATIONS We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. #J-18808-Ljbffr