Platform Customer Success Lead — Growth & Retention
Stripe
Stripe is seeking a motivated Customer Success Manager to manage a book of Platform customers in Chicago. You will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical, meticulous, and enjoys engaging customers to investigate issues and drive value. You will work closely with sales, technical account managers, and operations to tackle product, payments, and technical discussions. #J-18808-Ljbffr Stripe
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Platform Customer Success Lead — Growth & Retention in Chicago, IL vacancy
$250k
...Manager- Strategic Accounts (Growth & Retention) About this position... ...largest and most strategic customers through a tailored journey.... ...its-kind employee management platform, Account Managers champion the... ...functional teams to ensure customer success and secure long-term...PlatformContract workWork at officeRemote work3 days per weekRippling
Chicago, IL5 days ago$250k
...Manager- Strategic Accounts (Growth & Retention) About this position... ...largest and most strategic customers through a tailored journey.... ...its-kind employee management platform, Account Managers champion the... ...functional teams to ensure customer success and secure long-term...PlatformContract workWork at officeRemote work3 days per week- ...Customer Success Consultant ZS is a place where passion changes... ...do: Customer Success Lead on the Zaidyn... ...sale lifecycle — driving platform adoption, surfacing the... ...planning, and identifying growth or expansion... ...account planning, renewal/retention motions, and identifying...PlatformWork at officeLocal areaWork from homeWorldwideFlexible hours
ZS Associates
Evanston, IL4 days ago - ...Customer Success Lead Chicago, IL; Austin, TX At Dscout, we're building... ...and powerful UX research platform on the market—trusted by the... ...build new use cases, identify growth opportunities, and ensure... ..., driving adoption, retention, and expansion across the customer...PlatformWork experience placementLocal areaRemote workFlexible hoursShift work
dscout
Chicago, IL4 days ago - ...Customer Success Lead (CSL) Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers... ...enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are...PlatformWork at officeRemote work3 days per week
- Knit seeks a Customer Success Director to own and grow a portfolio of enterprise clients, driving revenue retention, expansion, and balance across renewals and project work. You will... ...analysis, and you will master the Knit platform to deliver expert guidance, enablement,...Platform
- ...Rippling, a leader in unified HR, IT, and finance platforms, seeks an Account Manager- Strategic Accounts to drive growth and retention for our largest customers. Based in major markets, you will champion customer needs and coordinate with cross-functional teams to secure...Platform
$70k - $105k
...Enterprise Customer Growth Executive Working at Infobip means being... ...full-stack cloud communication platform. But it's not just what we... ...drive customer satisfaction, retention, and growth for Tier 1/Tier... ...contributes to the company's overall success and competitive positioning...PlatformTemporary workLocal areaImmediate startRemote workWorldwideRelocationFlexible hours$130k
Account Manager- SMB, Growth & Retention (Core) About this position About Rippling... ...a proven track record of success to join our hybrid-remote US... ...owner for each of your customers to guide them in optimizing... ...customer issues and priorities and lead initiatives in your book to...Contract workWork at officeRemote work3 days per week- Greystar, a leading global real estate platform, executes the Company’s strategy related to new business development and client... ..., and programs that promote the Company’s growth and ensure client satisfaction and retention. Maintains and manages ongoing relationships...Platform
$180k - $215k
...Ketch Data Permissioning Platform simplifies privacy and... ...and builds trust with customers and partners. Unlike... ...values of passion, growth, grit, collaboration,... ...is hiring a Customer Success Lead to own relationships with... ...gross and net revenue retention, direct phone and text...PlatformFull timeLive inWork at officeRemote workFlexible hours- ...Description Canonical is a leading provider of open... ...markets. Our platform, Ubuntu, is very... ...and IoT. Our customers include the world'... ...hiring a Customer Success - Team Manager.... ...support Canonical's growth, we are expanding... ...to sustain revenue retention and growth, placing...PlatformWork at officeLocal areaRemote workWork from homeWorldwideFlexible hours
Canonical
Chicago, IL2 days ago - KatRisk is seeking a Head of Customer Success to own and scale our client success function.... ...leadership role drives satisfaction, retention, and growth across a portfolio of enterprise clients... ...derive maximum value from our platform, onboard new clients, manage health metrics...PlatformRemote job
- ...States Digital Space LLC is seeking an experienced Customer Success Manager to manage a portfolio of platform customers. You will deliver proactive workshops,... ...collaborative work with sales, TAMs, and operations teams to extend value and retention. #J-18808-Ljbffr StripePlatform
- A leading SaaS company in Chicago is seeking a Customer Success Manager to maximize customer value and foster strong relationships. The role involves driving product... ...position offers the chance to positively impact customer satisfaction and retention. #J-18808-Ljbffr ECPFull time
$235.5k - $330.5k
...based in the USThe Customer Lifecycle Marketing (CLM) Practice Lead, reporting to the... ...marketing and email/CRM platform execution, loyalty... ...media activation. Success is measured... ...revenue and pipeline growth, win rate, cross-... ..., supporting retention, expansion, and reference...PlatformFull timeTemporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per weekDentsu
Chicago, IL6 days ago$69k - $96k
...where humans with agents drive customer success together. Here, ambition... ...your career at the company leading workforce transformation in... ...Our Small Business and Growth Business sales team is part... ...either the full Salesforce platform or specializing in a specific...PlatformSalesforce.Com Inc
Chicago, IL13 hours ago- Uber Technologies Inc. seeks a Sr Manager of Customer Success Operations to lead a team focused on merchant health, customer experience, and financial health, while enabling revenue growth through upselling and cross-selling with enterprise partners. You will analyze merchant...
- TeamViewer provides a leading Digital Workplace platform that connects people with... ...culture are key to the success of our products and technologies... ...and around 645,000 customers across all industries... ...customer value, adoption, retention, and growth across strategic enterprise...PlatformTemporary workCasual workRemote workWorldwide
TeamViewer
Chicago, IL6 days ago $158k - $217k
...Senior Account Executive, Strategic Growth - Financial Services Chicago;... ...thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P... ...the company's growth and future success. Who You Are ~7+ years of relevant...PlatformCasual workLocal area- ...Buyers Edge Platform’s Director of Account Management / Customer Success leads the post-sale organization, aligning day-to-day execution with long-term vision. Reporting to the COO, this role drives retention, expansion, and customer success outcomes across the existing...Platform
- Inriver seeks a Senior Customer Success Manager in the United States to drive adoption and value... ...own the customer relationship, become a platform expert, and partner across teams to ensure successful Go‑Live and ongoing growth. You will guide customers on data modelling...Platform
- Renterra Inc. in Chicago seeks a Customer Success Associate to ensure customers derive maximum value from our SaaS platform and guide them on their path to success.You will be the... ...to join an early-stage startup at a growth phase with competitive pay and benefits.J-1...Platform
$150k - $190k
...two decades. Its success is due to a combination... ...arc of revenue growth; from implementing... ...with every customer and internal stakeholder... ...and major pitches.· Leading internal... ...networks and social platforms, positioning both... ...satisfaction, and retention.· Drive upsell and...PlatformLocal areaLewis
Chicago, IL2 days ago$214k - $252k
Our Customer Success team is committed to helping customers maximize... ...as both a technology platform and a holistic... ...Success (L7), you will lead our Enterprise Accounts... ...ownership of the health, growth, and strategic value... ..., and optimize retention across the enterprise...PlatformWork at officeLocal areaWork from homeWorldwideAsana
Chicago, IL2 days ago- WithMe, Inc. is seeking a Client Success Manager to build, manage, and grow client relationships... ...will focus on proactive communication, retention, and upsell opportunities while... ...a track record of driving retention and growth in a SaaS environment. #J-18808-Ljbffr...Remote job
- ...optimised. Where most adtech platforms optimise for impressions or... ..., which is why the world's leading brands, agencies, and... ...billion in annual revenue. That growth is powered by a 400-person... ...driven Account Manager to drive customer success, retention, and account growth across...PlatformFull timeSummer workWork at office
LoopMe
Chicago, IL1 day ago $87k - $171k
...closely with the Customer organization —and... ...Partners across Customer Success, Professional... ...leveling, promotions, retention actions, and out-... ...that support growth, retention, and pay... ...skillsExperience leading cross-functional initiatives... ...the data platform for the AI era, enabling...PlatformLocal areaRemote workWorldwideFlexible hoursMongoDB
Chicago, IL2 days ago$145k - $175k
...Walmart, the FourKites platform helps customers operate global supply... ...differences, leads with empathy and values... ...SeniorManager, Customer Success, you will lead a team... ...include Net Revenue Retention, Customer Satisfaction... ...Health, and account growth. Your team will work...PlatformTemporary workWork at officeFourKites
Chicago, IL2 days ago- ...Director, the Head of Customer Adoption leads the strategy for... ...capabilities, and strategic growth levers to maximize... ..., increases platform utilization, reactivates... ...customers reaching successful readiness level into... ...adoption, engagement, retention, and commercial...PlatformWork at officeRemote work
AWIN
Chicago, IL6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Platform Customer Success Lead — Growth & Retention. Be the first to apply!
Related searches
- customer service coordinator Chicago, IL
- customer success lead Chicago, IL
- customer experience lead Chicago, IL
- customer experience team leader Chicago, IL
- customer success coordinator Chicago, IL
- customer service team lead Chicago, IL
- customer success team lead Chicago, IL
- customer service team manager Chicago, IL
- platform manager Chicago, IL
- power platform Chicago, IL