Export Manager

Job Description

Job Title: Export Manager

Location & Job Type: Jamaica, Queens, New York | Full-Time, On-Site

Company Overview

Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean export trade lanes.

Position Overview

The Export Manager leads the export department and is accountable for day-to-day operations, team performance, and compliance. You will oversee air and ocean export workflows, develop your team, and serve as a key point of contact for customers, carriers, and overseas agents.

Key Responsibilities

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• Manage and mentor the export team, setting priorities and holding the team to service and accuracy standards
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• Oversee air and ocean export shipments from booking through delivery, including documentation, AWB and BL issuance, and cargo tracking
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• Ensure compliance with AES/EEI filing requirements, HTS/Schedule B classification, and export control regulations
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• Build and maintain relationships with airlines, ocean carriers, consolidators, truckers, and overseas agents
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• Negotiate rates and service terms with carriers and vendors
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• Partner with sales on pricing, quoting, and new business opportunities
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• Monitor KPIs, shipment exceptions, and cost control, and report to senior leadership
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• Resolve escalations quickly and maintain strong customer service
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• Drive process improvements and make effective use of the TMS (CargoWise preferred)
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Key Skills & Qualifications

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• 5+ years of export experience in freight forwarding, with 2+ years in a supervisory or management role
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• Strong knowledge of air and ocean export documentation, Incoterms, and export compliance
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• Familiarity with JFK airport operations and the NY/NJ port complex
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• Proven ability to lead, coach, and develop a team
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• Strong negotiation, communication, and problem-solving skills
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• CargoWise or comparable forwarding system experience preferred
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• IATA certification or a customs-related credential is a plus
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What’s on Offer

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• Competitive base salary, with compensation aligned to experience
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• Comprehensive benefits package
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• Leadership role with visibility to senior management
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• Stable, growing organization with clear career progression
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Interested? Reach out to Altius Talent in confidence to learn more about this opportunity.