Vice President, Business Operations

Current employees and contingent workers click here to apply and search by the Job Posting Title.Clear Channel OutdoorJob Summary:As a member of the Clear Channel Outdoor Business Operations team, the Vice President, Business Operations leads the development and execution of strategic and operational initiatives that improve how the company works and delivers results. The position partners with executives, functional leaders, support teams, and our 400+ member sales organization to translate business strategy into actionable solutions, establish the processes and capabilities necessary to execute them, and ensure successful implementation and adoption.By providing senior leadership across business process, technology-enabled solutions, program execution, and organizational readiness, this position helps manage critical day-to-day Business Operations priorities while advancing major transformation efforts. The Vice President serves as an accountable execution leader for complex, cross-functional initiatives from initial strategy and solution development through implementation, measurement, and sustained operating performance.Job ResponsibilitiesPartner with senior leadership to translate company strategy into executable prioritiesCultivate and develop productive relationships with executives and functional leaders to understand business objectives, operating challenges, and opportunities for improvementTranslate strategic objectives into clearly defined initiatives, outcomes, requirements, workplans, and measures of successProvide senior-level guidance and recommendations regarding priorities, sequencing, resource requirements, dependencies, and execution riskEstablish alignment among stakeholders where priorities, requirements, or functional perspectives differProactively identify emerging business needs and opportunities requiring Business Operations leadership or interventionLead complex strategic and operational initiatives from development through executionAssume accountability for major cross-functional initiatives requiring coordination across business functions, markets, technology, and support teamsDevelop the operating structure necessary to move initiatives forward, including workplans, governance, milestones, decision rights, resource assignments, and escalation pathsLead internal and external resources participating in solution development and implementation, both directly and through matrixed teamsWork with executive sponsors and initiative leads to establish appropriate operating cadence, resolve blockers, make or facilitate decisions, and maintain momentumExercise diplomacy, judgment, logic, and persuasion to navigate ambiguity, reconcile competing priorities, and overcome obstacles to successful executionEnsure initiatives transition effectively from project-based implementation into sustainable day-to-day operationsLead business process and solution developmentPartner with stakeholders and subject matter experts to understand current-state processes, business requirements, customer and employee needs, and root causes of performance gapsLead analysis of workflows, roles, systems, data, controls, and organizational dependencies to identify opportunities to improve effectiveness, efficiency, scalability, and customer experienceDevelop and evaluate future-state processes and operating models that clearly define responsibilities, decision points, measures, and required capabilitiesPartner closely with Technology and business process owners to translate business needs into practical technology-enabled solutions and implementation requirementsEnsure solutions are designed within the broader operating environment rather than as isolated functional changesIdentify opportunities to simplify, standardize, automate, or eliminate work where appropriateDrive organizational readiness, implementation, and sustained adoptionAssess the organizational impact of planned changes, including impacts to roles, responsibilities, processes, systems, skills, leadership expectations, and ways of workingDevelop implementation and change strategies appropriate to the scale, complexity, and audience affected by each initiativePartner with Learning & Development, Communications, Human Resources, business leaders, and other stakeholders to ensure employees and leaders are appropriately prepared for changeEstablish communication, training, leader enablement, job aids, feedback mechanisms, and other readiness activities required for successful implementationEnsure change efforts clearly connect new processes and behaviors to business objectives and measures of successMonitor adoption and operating performance following implementation, identify gaps, and lead corrective actions as neededProvide leadership across the Business Operations organizationHelp establish priorities, operating standards, and ways of working across Business Operations disciplinesLead and develop Business Operations professionals directly and through matrixed assignments, matching resources and capabilities to the needs of individual initiativesCreate clarity in responsibilities and expected outcomes while empowering team members to independently lead defined portions of workCoach team members in structured problem solving, stakeholder management, executive communication, program execution, solution development, and change leadershipPromote coordination across Program Management, Learning & Development, process owners, Technology, and other Business Operations capabilities to deliver integrated solutionsBuild repeatable practices and organizational capabilities that improve the company's ability to execute future strategic prioritiesEstablish visibility, accountability, and measurement of business outcomesDefine meaningful success measures and key performance indicators in partnership with initiative sponsors and business ownersMaintain executive-level visibility into progress, risks, dependencies, decisions, and expected outcomesDevelop and present clear, concise materials that enable effective executive decision-makingEnsure progress reporting emphasizes business outcomes and decisions required rather than activity aloneEvaluate implementation results and incorporate lessons learned into future initiatives, processes, and operating standardsJob QualificationsEducation and CertificationsBachelor's degree requiredMaster's degree in business, information systems, organizational development, education, or related field, or equivalent work experience preferredWork ExperienceMinimum of 10 years of progressively responsible experience in business operations, transformation, program management, process improvement, technology-enabled business solutions, change management, or related disciplinesDemonstrated experience leading complex, cross-functional initiatives from strategy and solution development through implementation and sustained executionDemonstrated experience partnering with senior executives and managing initiatives involving multiple functions, stakeholders, and competing prioritiesExperience leading teams directly and through matrixed organizational structuresExperience in Media, advertising, sales operations, B2B sales environments, or similarly complex distributed organizations preferredSkillsStrategic perspective with demonstrated ability to translate broad business objectives into practical operating plans and executable solutionsAdvanced problem-solving ability, including defining ambiguous problems, identifying root causes, evaluating alternatives, and developing actionable recommendationsStrong understanding of business process design, operating models, workflow improvement, and technology-enabled transformationAbility to work effectively with Technology teams to define business requirements, evaluate solutions, and guide implementation without requiring direct ownership of technical developmentStrong understanding of organizational change, implementation readiness, stakeholder engagement, communication, training, and adoptionDemonstrated ability to lead multiple complex initiatives and teams simultaneously while maintaining focus on priorities and business outcomesExcellent executive presence and interpersonal skills, with demonstrated ability to influence, negotiate, build consensus, and constructively challenge stakeholders at all organizational levelsExcellent written and verbal communication skills, including creation and presentation of executive-level recommendations, decision materials, implementation plans, and performance reportingProven ability to formulate quantitative and qualitative analyses and make data-driven strategic and tactical decisionsAbility to deliver under pressure and ambiguity, resolve conflict, make sound judgments, and overcome obstacles to progressStrong capability in Microsoft Outlook, Word, Excel, PowerPoint, and related business productivity and collaboration toolsExperience with project/program management, process improvement, change management, or related methodologies preferredAbility and willingness to travel up to 25%CompetenciesThinking Strategically: Seeing and synthesizing different sides of an issue, examining the full range of options and outcomes, and building intellectual frameworks to guide analysis and action.Planning and Organizing: Reaching goals by making and following plans, setting and sticking to priorities and allocating resources effectively.Problem Solving: Identifies problems and the solutions to them.Achievement Orientation: Focusing efforts on meeting challenges and achieving high-quality results consistent with the organization’s goals.Organizational Awareness: Understanding the workings, structure, culture, as well as the distribution of power within and beyond the organization; utilizing this understanding to solve problems and achieve desired outcomes.Impact and Influence: Influencing and gaining others' support.Resilience: Staying energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, creating a supportive environment that helps others become more resilient and productive.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.Fostering learning and development: Supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.Agility: Thriving in volatile, uncertain, complex, and ambiguous environments by anticipating and responding to changes with swift, focused, and flexible actions.Physical DemandsThe demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of handsThe employee must have the ability to lift and move items up to 20 poundsEmployee must have the ability to see written documents, computer screens and to adjust focusThis job is performed in a temperature-controlled office environmentOther RequirementsPosition is based at the Clear Channel Outdoor corporate office in New York, NY.Travel up to 25%.The Targeted Compensation Range for this New York position is:Min: $179,000Max: $259,000Bonus eligible, subject to the terms and conditions of the applicable incentive plan.Comprehensive Benefits package offerings, which includes:• Multiple Medical, Dental, and Vision Plans to choose from• Health Care Spending Accounts (HSA and FSA Options)• Medicare Assistance• Dependent Care Flexible Spending Account• Optional Short Term and Long Term Disability Plans• Company Paid Employee Life and AD&D Insurance• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance• Pre-Tax Commuter Spending Account• Employee Assistance Program (EAP)• 401(k) Savings Plan with company match• Paid Time Off (Accrued Vacation and Sick Plans)• Free Digital Gym Membership and Discounted Memberships• Professional Development Opportunities• Employee Resource GroupsUltimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks. This salary range is a good-faith estimate of the salary for this position.EEOC statementAs an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.LocationNew York, NY: 200 Park Avenue, Suite 701, 10166Position Type RegularThe Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.Our organization participates in E-Verify. Click here to learn about E-Verify.Current employees and contingent workers click hereto apply and search by the Job Posting Title.SummaryLocation: New York, NY ( 200 Park Avenue)Type: Full time