Medical Receptionist

Job Description

Job Description

Benefits:

• Generous amount of PTO
• Uniform allowance twice a year
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

General Summary of Duties: The Medical Receptionist, under the supervision of the Medical Receptionist Supervisor, is responsible for scheduling appointments, greeting patients, data entry, collecting payments, renewing prescriptions, and acting as a liaison between the patient, provider, clinical staff and billing department.            

 
Job Qualifications:   

Education/Training: Minimal: High School graduate or GED 

Experience : Experience preferred but not necessary.

Skills/Abilities:

• Must possess and exhibit a positive attitude
• Knowledge of office equipment including a multi-line phone system
• Knowledge of computers and proficiency in the operation of a keyboard
• Ability to type 30 wpm
• Ability to take payments and make change and balance the change bag
• Ability to alphabetize paper work
• Ability to convey phone messages accurately to coworkers and providers
• Ability to triage messages 
• Ability to read, write and communicate effectively orally and in writing
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to use good reasoning and judgment and react calmly in emergency situations
• Ability to interpret, adapt and apply guidelines and procedures
• Skill in identifying and resolving problems 

Physical Requirements :

• Work with a positive attitude
• Have full range of body motion; pull and reach, bend, sit, stand, stoop and stretch
• Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, and telephone
• Have the normal range of hearing and eyesight
• Ability to work a rotating schedule including morning, mid-day, evening and Saturday hours
• Ability to operate a vacuum cleaner
• Ability to clean restrooms
• Reliable transportation

 
Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job.

Pay Rate: This is an hourly position with a minimum pay rate of $17 per hour. 

 
Security Access:
 
Work Environment:
The work of this position is performed in an environmentally controlled office environment.  The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies, and other members of the public on a regular basis.  The position is classified as a non-occupational risk.  The employee is not exposed to blood-borne pathogens.