Office Administrator

Office Administrator

Little Rock, AR

American Fire Protection Group (AFPG) is a people-first company with a proven track record of investing in our teammates. Our purpose of "Building Great Leaders" is at the forefront of everything we do. AFPG is powered by APi Group – a global, market-leading business services provider of safety and specialty services in over 500 locations worldwide. Being a part of an organization like APi Group has many benefits, including highly competitive pay, industry leading benefits and perks, and extensive learning and development opportunities. We often hear companies claim they are a "family" not just a "company." We strive to be a company that prioritizes the family YOU already have waiting for you at home. Creating a healthy work-life balance and ensuring everyone makes it home safely is our top priority.

Benefits We Offer:

• Comprehensive Insurance coverage - Health, Dental, Vision and More
• 401(k) Plan – Matching %
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Sales Commission Plan
• Flex Spending (FSA) and HSA
• Wellness Program
• Employee Assistance Program
• Individual Development Plan (IDP) – Define your career goals and create a plan that make the goals attainable
• Growth opportunities through company sponsored leadership development courses and trainings
• Paid Time Off (PTO)
• Paid Holidays
• Parental Leave, Paid Pregnancy Medical Leave
• Tuition Reimbursement
• Annual Discretionary Bonuses
• Employer Paid Life Insurance

We are seeking a detail-oriented and dependable Office Administrator to support daily office operations, including reception, billing, payroll, scheduling, recordkeeping, and customer service coordination. The ideal candidate will provide administrative support, manage correspondence, and ensure accurate financial and contract processing while demonstrating strong communication, organizational, and problem-solving skills.

This position has a range of $45,000 annually depending on experience

Job Responsibilities

• Assisting with office reception functions including greeting customers, vendors, and associates.
• Conduct billing, receivables, and payables functions.
• Provide general administrative support for the office.
• Create and distribute internal and external correspondence.
• Coordinate technician schedules.
• Maintain various types of records.
• Gather information from customers to set up service calls.
• Maintain and enter payroll for technicians.
• Perform Contract job set ups and billings.
• Offer suggestions and solutions on improving efficiency of general office procedures.
• Accomplish responsibilities as required using business software.
• Other duties as assigned.

Job Qualifications

• Ability to work independently.
• Advanced level in Microsoft Office Suite.
• Strong oral and written communication skills; ability to effectively and professionally communicate with all levels of leadership and employees.
• Comfortable prioritizing and managing multiple tasks concurrently.
• Being a dependable team player with a coachable attitude.
• Well-Developed critical thinking and problem-solving skills.
• High School Diploma or GED.

American Fire Protection Group is an equal opportunity employer. Qualified minorities, women, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants with American Fire Protection Group and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.