Payroll Manager, North America

Payroll ManagerThe Payroll Manager is responsible for leading and managing payroll operations across the United States and Canada. This role ensures accurate and timely payroll processing, compliance with federal, state/provincial, and local regulations, and alignment with organizational policies. The manager will oversee payroll systems, lead a team of payroll professionals, and collaborate with HR, Finance, and external vendors to deliver a seamless payroll experience.What you'll do:Oversee full-cycle payroll processing for both US and Canadian employeesEnsure compliance with all applicable laws, including FLSA (US), CRA regulations (Canada), and internal policiesManage payroll schedules, approvals, reconciliations, and year-end reporting (e.g., T4s, W-2s)Supervise and coach payroll staff, providing training and performance feedbackDelegate tasks and monitor workload to ensure deadlines are metSupport payroll systems (e.g., Dayforce), including upgrades and auditsSupport integration of payroll data into broader HRIS and financial systemsEnsure data integrity and security across platformsLead internal and external audits and ensure proper documentation and controlsGenerate and analyze payroll reports (earnings, deductions, taxes, leave, etc.)Provide insights to Finance and HR for budgeting and forecastingMonitor payroll KPIs such as accuracy rate, timeliness, and compliance metricsTrain and mentor Payroll staffResponsible for regular and off-cycle runEnsure compliance, including internal &external auditsTeam leadership, development, performance feedback and workload managementServe as an escalation point for complex payroll inquiries, ensuring timely resolution to employee inquiriesPartner with HR and Finance to align payroll with compensation benefits and accountingPerforms other duties as assigned.Ability to manage deadlines with precision and attention to detail.Strategic oversight and adaptability in a fast-paced environment.Communicate clearly and professionally with internal teams, external vendors and employees.Draft and review payroll-related documentation, policies, and employee communications.Present payroll updates and findings to leadership and cross-functional stakeholders.What you bring:University Degree or Professional CertificationMinimum 7 years of payroll experience in payroll administration, with at least 3 years in a leadership rolePost-Secondary degree in Accounting, Finance, HR or related field preferredPayroll Leadership Professional (PL)/ Certified Payroll Professional (CPP) preferredExperience with Dayforce HRIS preferredStrong knowledge of US and Canadian payroll regulations.Strong analytical skills, including use of Excel.Bilingual (English, French, Spanish) is an assetAbility to manage deadlines with precision and attention to detail.Strategic oversight and adaptability in a fast-paced environment.Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.The expected annual salary range for this role is $ 120,000 - $130,000 a year. This position is also eligible for an annual incentive program.Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations.Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at View email address on click.appcast.io to let us know how we can enhance your experience.