Sales Manager

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary/ Key Responsibilities

• Renews, retains, and grows volumes from all segments of business, in the assigned territory / product line.
• Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.
• Arranges business interactions (e.g., meetings, calls) with current and prospective clients, to promote the company’s services addressing or predicting clients’ objectives.
• Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.
• Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.
• Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.
• Builds and presents compelling proposals addressing customers and prospects’ needs and requests, in line with the company’s procedures and pricing guidelines.
• Negotiates and closes contracts.
• Properly and timely records the sales activity in the company’s systems.
• Operate within MSC regional budgetary guidelines.
• Accurately input and maintain data in the CRM and other systems to ensure reliable reporting and data integrity.
• Ensures a healthy sales pipeline, to support long-term sustainable growth.
• Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.
• Builds and strengthens long-term relationships with existing and new customers.
• Positions the company as a preferred transport partner.
• Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.
• Full-time office presence is the standard expectation unless required off-site duties are being performed.
• Performs other duties, as necessary.

This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.

Qualifications & Key Competencies

• Bachelor’s degree or equivalent experience
• Minimum 5 years of selling transportation services (preferably ocean transportation)
• Strong knowledge of the local market as well as industry trends
• Strong knowledge of commercial and financial jargon of international trade
• Knowledge of CRM software
• Valid driver's license and favorable driving record.

Required skills and abilities

• Analytical: Advanced
• Commercially minded: Fundamental
• Communication skills: Advanced
• Internal customer orientation: Advanced
• Empathy: Advanced
• Leadership: Intermediate
• Organizational skills: Expert
• Team player: Expert
• English: Expert
• MS Office (MS Excel, PowerPoint, Word) with the ability to learn other software: Expert

What We Offer

• Health, Rx, Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long-term disability benefits
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effectiveday one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
• Wellness Program initiatives
• CorporatePartner Discount Programs

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, visit MSC Mediterranean Shipping Company.