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CS Operations Leader: Scale Success & Strategy

Affinity (CRM)

Affinity is seeking a Customer Success Operations Manager to scale our CS function within the Revenue Operations group. You will own the roadmap for CS strategy, partner with CS leadership, RevOps, Product, and Finance to enable data-driven decisions and scalable processes. The role emphasizes analytics, cross-functional influence, and automation, with in-office hub-hybrid flexibility in SF or NYC. Expect collaboration across teams and ownership of capacity planning, health scoring, forecasts, #J-18808-Ljbffr Affinity (CRM)

Vacancy posted 5 days ago
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