Catering by Michaels Sales: Event Coordinator

Job Description

Job Description

Join Our Sales and Event Planning Team

At Catering by Michaels, we believe an event is more than food on a plate. Every event represents an opportunity to create a meaningful experience, build lasting relationships, and exceed expectations.

Founded in 1980, Catering by Michaels is a full-service catering and events company based in Morton Grove, Illinois. We produce events across Chicago and the surrounding suburbs, ranging from intimate gatherings to large-scale galas, corporate events, weddings, festivals, and celebrations.

We are seeking an Event Coordinator who is passionate about hospitality, driven by results, and committed to delivering exceptional client experiences from the first conversation through the final event.

About Catering by Michaels

We have built our reputation as one of Chicago's leading catering and events companies through creativity, consistency, and execution.

• Scratch kitchen with a commitment to culinary excellence in every bite
• Sustainability leader, certified by both Green Restaurant and Green Seal
• Experience executing major events including Lollapalooza, the NFL Draft, the Black Creativity Gala, premier golf tournaments, and the University of Chicago Alumni Weekend
• Member of the prestigious Leading Caterers of America organization
• Full-service and drop-off catering solutions serving Chicago and the surrounding suburbs

Our success is built on strong relationships, detailed planning, and flawless execution.

Why This Role Matters

The Event Coordinator serves as the primary guide for clients throughout the sales and planning process. This role is responsible for building relationships, understanding client goals, developing proposals, and coordinating the details necessary to bring events to life.

Success in this role requires a combination of sales ability, organization, hospitality expertise, and a genuine passion for creating memorable experiences for all clients.

Key Responsibilities

• Generate new business opportunities and develop relationships with prospective clients
• Maintain and grow relationships with existing clients, venues, planners, and industry partners
• Assess client needs and develop customized proposals that align with their goals and budget
• Guide clients through the sales process from inquiry to signed contract
• Prepare proposals, contracts, invoices, and event documentation
• Manage accounts receivable and ensure timely collection of payments
• Develop a strong understanding of Catering by Michaels menus, services, and event capabilities
• Collaborate closely with culinary, operations, and sales teams to ensure seamless event execution
• Attend menu meetings, sales meetings, and production meetings as scheduled
• Participate in networking events, trade shows, and industry associations
• Represent Catering by Michaels at community, hospitality, and professional events
• Attend client events when necessary to ensure successful execution and relationship development
• Monitor industry trends, competitor activity, and market opportunities
• Maintain professional communication through email, phone, and in-person meetings
• Perform additional duties and special projects as assigned

Qualifications

• Minimum of 3 years of successful off-premise catering sales experience with a proven track record of results
• Degree from an accredited institution or 4 or more years of experience in hospitality, catering, and culinary sales
• Experience with Caterease or similar event management software preferred
• Ability to sell, plan, and service events ranging from 10 to 1,000+ guests
• Active involvement in professional catering, hospitality, or related organizations preferred
• Passion for food, beverage, hospitality, and event experiences
• Knowledge of wine, spirits, and beer preferred
• Strong ability to build relationships and earn client trust
• Excellent organizational and multitasking skills
• Outstanding verbal and written communication abilities
• Professional appearance and demeanor
• Ability to manage multiple events, timelines, and priorities simultaneously
• Strong business acumen and problem-solving skills
• Proficiency in Microsoft Office Suite and Outlook
• Flexible schedule including occasional evenings, weekends, and holidays as required by client needs

Work Environment

This role is based in our Morton Grove office and supports events throughout Chicago and the surrounding suburbs. The position combines office-based sales and planning responsibilities with client meetings, networking opportunities, venue visits, and event attendance.

Travel is primarily local during business hours, although occasional evening, weekend, and overnight travel may be required.

All of our Event Coordinators are present and onsite for their clients events.

Physical Requirements

• Regularly required to communicate with clients, team members, and vendors in person and by phone
• Frequently required to stand, walk, and use hands for office and event-related activities
• Occasionally required to lift and carry office materials, event documents, and supplies up to 30 pounds

Compensation and Benefits

• Competitive base salary plus commission opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and paid time off
• Company discounts
• Professional development and networking opportunities
• Opportunity to work on some of Chicago's most recognized events

Why Work With Catering by Michaels

We have been doing this since 1980 because we are committed to creating events that leave a lasting impression. Our Event Coordinators are trusted advisors, relationship builders, and key contributors to the success of our clients and our company.

If you are passionate about hospitality, thrive on building relationships, and enjoy helping clients bring their vision to life, we encourage you to apply and grow your career with one of Chicago's premier catering and events companies.