Clinical Supervisor

Job Description

Job Description

What you’ll do:

We are currently looking for Full Time and On Call Clinical Coordinators (Supervisors) for our Crisis Department (in Glendale and Tempe). As a Clinical Coordinator, you will ensure the quality of services to clients, day-to-day coordinate operations of the program, and recommend and implement changes that would improve the delivery of services. Provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth. This position directly supervises clinical staff. Must be able to work variable hours.

 

Essential Responsibilities:

• Assist manager with the administrative and clinical supervision of staff and volunteers.
• Evaluate staff and volunteer performance.
• Make recommendations of personnel actions to the manager.
• Provide direct client services as assigned by the manager.
• Direct the day-to-day operations of the program and be responsible for scheduling of meetings.
• Provide quality assurance of the program's service delivery.
• Direct the overall productivity of the program and monitor individual staff and intern's performance to meet productivity standards.
• Recommend to the Manager changes that would improve service delivery. Develop, implement, and maintain at least one clearly defined program area.
• Assure regular supervision and review of staff performance.
• Comply with and ensure compliance by staff with the agency's standard of care for service delivery. Assist with Quality Management, Quality Assurance and Utilization Review as assigned by management.
• Ensure quality service delivery including clinical care and all associated documentation. Maintain all client records in accordance with agency policies and procedures. This includes appropriate phone documentation, intake documentation, endangerment triaging, treatment planning, referral triaging, risk planning, termination documentation, interagency reports, and follow-up documentation.
• Take an active role in ad hoc committees and work groups as assigned by the Manager or Director of Programs.
• Provide instruction and training for interns and staff.
• Adhere to the agency's policies and procedures and assure that staff is in compliance.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Provide comprehensive services to clients and coordinate communication with other departments in the agency to accomplish continuity of care.
• Provide and deliver at least 40 hours of work per week.
• Coordinators will be required to work beyond scheduled work hours to complete required paperwork. Will attend meetings and trainings outside of regularly scheduled work hours. Evening and night hours may be required.

 

What you’ll provide:

• Master’s Degree in Counseling, Social Work, or related field Required.
• Minimum of Associate License with AzBBHE Required.
• Minimum of 4 years of experience in the behavioral health field preferred.
• Supervisory experience preferred.
• Program development experience preferred.
• Excellent oral and written communication skills.
• Clear and effective communication
• Strong customer service
• Strong problem solving and analytical skills.
• Ability to document detailed information.
• Ability to multi-task.
• Must have a valid AZ driver's license with no major infractions in the past three years.
• Must have Fingerprint clearance card or be eligible to obtain one.
• Must be 21 years of age or older at time of employment.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.

 

What you’ll experience:

• The typical work environment will be working in an office environment or working out in the community.
• Employees must be able to lift up to 15 pounds at times.
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.

Company Description

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

We are committed to working collaboratively with our public and private partners to solve community problems. We have the resources and expertise to address issues of behavioral health, housing, family and children’s services, employment, crisis intervention, and community and cultural education. We work hard to build personal responsibility, stabilize families, and assist individuals in achieving their recovery goals – helping to make our communities safer, stronger and healthier.

Company Description

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. \r\n\r\nWe are committed to working collaboratively with our public and private partners to solve community problems. We have the resources and expertise to address issues of behavioral health, housing, family and children’s services, employment, crisis intervention, and community and cultural education. We work hard to build personal responsibility, stabilize families, and assist individuals in achieving their recovery goals – helping to make our communities safer, stronger and healthier.