Front Desk Residential Concierge, Boston
Apex Concierge Services Inc
Job Description
Job Description
Description:
About Us
At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.
What You’ll Do
As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.
Key Responsibilities:
- Greet and assist residents, guests, and delivery personnel professionally and warmly
- Respond promptly to inquiries and requests, in person and via phone/email
- Maintain front desk shift logs
- Coordinate services such as package deliveries, and maintenance requests
- Manage building communications, calendar, and reservations for amenity spaces
- Maintain a tidy and inviting lobby area
- Provide local knowledge and recommendations for restaurants, transportation, and events
- Assist with emergency procedures and ensure safety protocols are followed
Why Join Us?
- Competitive hourly pay
- Paid time off and holiday pay
- Supportive and inclusive work environment
- Opportunities for growth in hospitality and property management
Ready to welcome residents home and make a difference every day?
Apply today with your resume and a brief cover letter. We can’t wait to meet you!
Requirements:Required:
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- Professional demeanor and excellent communication skills
- Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
- Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
- Ability to remain calm and composed under pressure
Preferred:
- Experience in residential or hotel concierge roles
- Familiarity with Boston neighborhoods, transportation, and cultural attractions
Vacancy posted more than 2 months ago
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