ERP Business Process Analyst

ERP Business Process Analyst

The ERP Business Process Analyst supports the PeopleSoft Financials environment and related integrations by serving as a liaison between business units, VCCS system offices, and technical teams. This role is responsible for analyzing, documenting, configuring, testing, and improving financial business processes within the Peoplesoft Financials on-prem environment.

Duties and Tasks:

• Analyze, document, and evaluate PeopleSoft Financials, eVA, Cardinal and small purchase charge cards and related integration processes to ensure alignment with business needs, compliance requirements, and system capabilities
• Serve as a subject matter expert for assigned financial business processes, translating business needs into system configuration and enhancement requirements
• Help generate business requirements for reporting to support budget and student financials activities, as well as modify existing Peoplesoft reports to users specifications
• Identify gaps between delivered PeopleSoft functionality and operational requirements; recommend process or system improvements
• Develop functional specifications and assist with system configuration, enhancements, and upgrades in partnership with VCCS and technical teams
• Participate in testing activities including unit testing, system testing, regression testing, and user acceptance testing (UAT)
• Collaborate with cross-functional stakeholders to review policy implications related to system configuration and business process design
• Prepare and maintain user documentation, business process documentation, and training materials
• Provide second-level application support by researching, diagnosing, and resolving ERP Finance–related issues escalated from the Help Desk
• Support continuous improvement initiatives related to ERP modernization, process standardization, and data quality

Special Assignments - May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications - Required KSAs:

• Ability to analyze and solve problems in computer software set-ups
• Ability to utilize technology to support the delivery of services
• Ability to enter data in computer tables, and identify and resolve data conflicts
• Ability to direct the work of others involved in setting-up enterprise software applications
• Ability to read, interpret, and explain policy implications of software documentation and set-up
• Ability to work under pressure and meet deadlines
• Ability to make decisions and work independently
• Knowledge of People Tools, Application Designer, nVision, Crystal Reports and SQL desired
• Demonstrated ability to communicate effectively orally and in writing with AIS users and stakeholders
• Ability to respond to student, faculty, and staff phone calls to the IT Help Desk on People Soft issues
• Ability to read and interpret print tables, spreadsheets, and lengthy lists of data
• Functionally knowledgeable regarding PS financials processes and procedures (AIS)
• Ability to work as a member of the CIS team and to collaborate closely with other application support analysts and programmers and NVCC staff
• Ability to work on multiple projects simultaneously with little supervision
• Knowledge of college business processes as they're enabled by the People Soft financials system

Minimum Qualifications:

• Experience in providing production support to end-users on any of the following Peoplesoft modules: Accounts Payable, General Ledger, Budget/Commitment Control, Procurement, Asset Management, Cash Management/Deposit, Non-AP Disbursements
• Experience conducting business process analysis, requirements gathering, and functional testing
• Experience with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Additional Considerations:

• Experience with cloud migrations, cloud ERP, or cloud accounting or business management solutions
• Experience in Higher Education
• Formal training or certifications related to ERP Financials, business analysis, or enterprise systems
• Experience with nVision, Workday Adaptive, or Progressive experience supporting functional users in an enterprise application environment