Customer Service Representative
Magnus Technology Solutions
Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Magnus Technology Solutions have been serving a way array of industries over the years, by putting the latest and real time technology solutions at their fingertips. We have helped so far hundreds of businesses in the software, gaming, hospitality, energy, financial services, insurance, retail, telecommunications, health care and education field.
Company Description
Magnus Technology Solutions have been serving a way array of industries over the years, by putting the latest and real time technology solutions at their fingertips. We have helped so far hundreds of businesses in the software, gaming, hospitality, energy, financial services, insurance, retail, telecommunications, health care and education field.
Vacancy posted 6 days ago
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