Patient Representative

divh2Patient Representative/h2pState of Location: Massachusetts/ppPosition Summary:/ppOur Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivys rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates./ppJoin Ivy Rehabs dedicated team where youre not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient./ppJob Description:/ppPatient Representative- Part-time (20 hours/week)/ppAttleboro, MA/pp$18-20/hr/ppWhy Choose Ivy?/pulliBest Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture./liliInnovative Resources Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success./liliProfessional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development./liliExceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes./liliIncentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities./liliExceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care./liliEmpowering Values: Live by values that prioritize teamwork, growth, and serving others./li/ulpPosition Qualifications:/pulli1+ years of administrative experience in a healthcare setting is preferred./liliProficiency in Microsoft Office applications such as Excel, Word, and Outlook./liliGreat time management and ability to multi-task in a fast-paced environment./liliSelf-motivated with a drive to exceed patient expectations./liliAdaptability and positive attitude with fluctuating workloads./liliSelf-motivated with the eagerness to learn and grow./liliDedication to exceptional patient outcomes and quality of care./li/ulpWe are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits./p/div