Bilingual Clinical Scheduling Assistant

Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability

• 0 Copay for Legacy Provider visits
• 0 Copay for prescriptions filled at Legacy Pharmacies

Travel Insurance & Pet Insurance Subsidized Gym Membership And much more! Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074 Bilingual Clinical Scheduling Assistant - Job Overview At Legacy Community Health, we cherish the values of collaboration, compassion, and community care. As a Bilingual Clinical Scheduling Assistant, you will be the heartbeat of our clinic, ensuring that our providers and patients are seamlessly connected in their healthcare journey. Your role is crucial in optimizing schedules and enhancing clinic flow, making a real difference in the lives of those we serve. Embrace a dynamic role that balances consistency and flexibility in scheduling. Work in a supportive environment that values communication and teamwork. Be part of a mission-driven team dedicated to improving community healthcare. Enjoy personal growth and development opportunities within a nurturing setting. Schedule: Monday-Friday (8AM-5PM) Key Responsibilities Collaborate with Front Desk staff, Lead Medical Assistants, and the Clinical team to ensure optimal provider schedules in real time. Coordinate day-to-day scheduling and real-time patient scheduling according to established guidelines. Investigate and address scheduling mistakes, escalating issues when necessary. Manage scheduling issues, adjusting patient schedules as needed. Utilize wait lists to schedule same-day or next-day appointments efficiently. Work with the clinical team to expedite scheduling for patients needing urgent care. Maintain a list of per diem and locum tenens providers for shift coverage. Facilitate the scheduling of walk-in patients, including newborns. Serve as a liaison for Contact Center staff in managing same-day visits. Assist with reminder calls and manage portal messages for your assigned site. Update patient registration information, ensuring accuracy and completeness. Participate in trainings to enhance your skills and adapt to new procedures. Perform other duties as assigned to support the clinic's mission. Minimum Qualifications High School Diploma Medical Assistant-Certified or EHRS medical documentation training Must maintain BLS /CPR Previous experience in a medical clinic setting. Proficient in entering data in an EHRS Excellent written and oral communication skills Strong ability to work both independently and as a team to accomplish organizational goals. Communicate in a clear, concise and diplomatic manner Self-motivated and able to demonstrate problem solvingWilling to communicate frequently via phone with patient Spanish-speaking preferred #J-18808-Ljbffr Legacy Community Health