Low Voltage Technician II

Position Summary This role is a developing technical professional responsible for installing and implementing video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members while demonstrating a broad understanding of physical security and cabling systems. In this role team members are expected to perform work with greater independence, maintain quality standards, actively support the development of less experienced team members, and provide a positive customer experience. Roles and Responsibilities Install, configure, and support the implementation of video surveillance, access control, structured cabling, and related physical security systems. Execute assigned work with increased independence and limited supervision. Interpret project drawings, specifications, and installation requirements to complete field tasks accurately. Troubleshoot and resolve common field installation and system issues. Coordinate work with the Foreman, Project Manager, customers, and other onsite trades as needed. Maintain quality, safety, and installation standards across assigned work. Assist with testing, commissioning, and validation of installed systems. Support training and mentoring of less experienced technicians and associates. Identify project issues, risks, or scope concerns and elevate them appropriately. Maintain accurate documentation of work completed, time, and materials used. Provide professional service and contribute to a positive customer experience. Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. Competencies Accountability: willingness to accept responsibility. Active Listening: attentiveness to others’ comments and questions. Adaptability: ability to fit into a changing working environment. Assertiveness: confident action to facilitate task completion or defend a position. Communication, Oral: clear and economy communication in conversations. Conflict Resolution: ability to handle antagonistic situations with others. Customer Oriented: desire to serve external and internal clients by meeting their needs and building trust. Decision Making: selecting an effective course of action while controlling resources and expenditures. Delegating Responsibility: allocating authority or task responsibility to appropriate people. Honesty / Integrity: being truthful and credible in the workplace. Problem Solving: recognizing courses of action to handle problems and applying contingency plans. Relationship Building: effectively building relationships with customers and co‑workers. Resource Management: obtaining and utilizing equipment, facilities, materials, and personnel appropriately. Strategic Planning: creating a long‑term vision and culture to achieve goals. Time Management: organizing and completing work within given deadlines. Working Under Pressure: maintaining composure when exposed to stress. Required Experience 1-3 years experience with Access Control, Surveillance, and/or Low Voltage Cabling systems and associated hardware/software. Required Skills, Education and/or Certifications High School Diploma Valid Driver’s License Computer Skills: Microsoft Office Suite Basic Knowledge of Computers Ability to use basic hand tools and power tools Compensation The compensation range for this position is $23.00 per hour to $28.00 per hour, plus eligibility to participate in the employee benefit plan and earn a performance based bonus. Benefits The employee benefit plan includes health, dental, vision insurance, company paid long term disability, paid time off, and 401k package. The base pay offered will take into account the candidate’s job‑related knowledge, skills, education, certifications, and experience among other factors as well as internal equity. Equal Opportunity Employer Equal Opportunity Employer - Including Disabled and Veterans #J-18808-Ljbffr Heartland Business Systems, Inc.