Senior Analyst Retirement

Responsibilities Manage relationships and monitor performance against service level agreements with benefit carriers. Participate in benefit merger and acquisition activities as needed. Collaborate with Payroll and Vendor Partners to resolve issues, with HR Information System for system testing/interface mapping and related benefit system capabilities, and with internal customers and vendors to ensure cases are resolved timely, accurately, and efficiently. Lead process improvement activities and participate in quality control and audit activities. Resolve complex ServiceNow cases in accordance with the Key Performance Indicators, while also providing exceptional customer service. Identify and implement improvement ideas by challenging the status-quo (especially processes that are manual/repetitive). Qualifications Bachelor’s degree in Accounting, Finance, Human Resources or related program with 8+ years of benefits administration experience supporting benefits programs with proven experience with Retirement plans (or equivalent technical HR background and experience). Understanding of benefit laws and regulations: ERISA, Benefit Plan Reporting/Filing Requirements. Must be proficient in use of Microsoft Office suite of products, with advanced skills in Excel and excellent analytical and mathematics skills. Critical thinking skills to investigate and resolve complex issues. Must be results oriented with the ability to handle multiple projects, shifting priorities, and meet tight deadlines. Ability to work independently and in a collaborative team environment. Demonstrated presentation skills. Must have prior experience with a Human Resources Information System. Must maintain confidential information discreetly and protect employee privacy. Highly ethical, flexible, inquisitive & logical. Strong customer focus. Human Capital Management (HCM) systems experience related to Benefits. Workday experience is required. Candidates must already have a work authorization that would permit them to work for ABB in the US. Benefits ABB offers comprehensive health, life, disability, and retirement benefits. These include two medical plan options (COPAY and HDHP), dental options, vision, company-paid life insurance, AD&D, voluntary life and AD&D, short‑term and long‑term disability, supplemental benefits, parental leave, Employee Assistance Program, mental health resources, and company discount program. Retirement plans include a 401(k) savings plan with company contributions and an Employee Stock Acquisition Plan (ESAP). Time off: 11 paid holidays, vacation based on years of service for hourly and non‑exempt positions, and a permissive time‑away policy for salaried exempt positions. Salary: Expected to pay between $65,100 and $104,160 annually. ABB is an Equal Employment Opportunity andAffirmativeAction employer for protected Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, ethnicity, disability, veteran status, or any other characteristic protected by law. For more information regarding your EEO rights as an applicant, please visit Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if unable to access the career site. Please contact View phone number on click.appcast.io or send email to View email address on click.appcast.io. #J-18808-Ljbffr