Office Manager/Bookkeeper/Customer Service

Job Description

Job Description

Employment Type: Full-Time, healthcare benefit, PTO and holidays

 
Small, family-owned manufacturing company located in Livingston, NJ, manufacturing packing films and serving the industry since 1981.

We are looking for an organized, detail-oriented bookkeeper / office manager / customer service liaison to join our team and help keep our office and day-to-day operations running smoothly.

This is a hands-on position in a small business environment that is very stabile with direct access and reporting to ownership. The ideal candidate is someone who is comfortable working independently, a strong multitasker and willing to wear multiple hats .

Responsibilities:

Bookkeeping / Office Administration

-Manage day-to-day bookkeeping in QuickBooks (A/P, A/R, invoicing and bank reconciliations)
-Process customer invoices and payments
-General office administration, filing, scheduling and record keeping
-Answer and direct incoming phone calls
-Maintain organized customer and company records
-Assist with basic HR administration and ADP payroll processing

Customer Service
-Manage daily customer emails and inquiries
-Handle customer phone calls
-Track customer orders and provide status updates
-Coordinate with production / shipping to communicate order status
-Maintain a professional and responsive relationship with customers

Operations / Production Support
-Prepare shipping documents and paperwork
-Create labels and other documentation needed for shop/production support
-Assist with purchasing and scheduling pickups
-Track inventory for key customers
-Coordinate with production and management as needed

Qualifications
-Minimum 2 years of bookkeeping experience
-Proficiency with QuickBooks
-Experience with A/P, A/R, invoicing and bank reconciliations
-Comfortable working independently and managing multiple priorities
-Comfortable working in a small business environment and wearing multiple hats
-Strong organizational and attention-to-detail skills
-Excellent written and verbal communication skills
-Proficiency with Microsoft Office/Excel
-ADP experience is a plus
-Manufacturing experience is a plus

The Right Candidate
The ideal candidate is someone who takes pride in keeping things organized, follows through on responsibilities and can move comfortably between bookkeeping, customer service and supporting the production operation. This is a great opportunity for someone looking for a stable, long-term position with a small, family-owned company where their work has a direct impact on the business.

To Apply : Please submit your resume and a brief description of your bookkeeping experience, including the accounting software you have used.