Customer Support Specialist
AMMEGA
The Customer Service Representative - II is a 100% onsite role at our Manufacturing plant in Buford, GA. Individual accountabilities Provide exceptional service and support to our customers Quickly acquire robust knowledge of products and processes in order to best service our customers, both internal and external Communicate directly with customers to offer product solutions, provide technical information, and order status. Promptly, professionally, and accurately respond to customer requests received through multiple communication channels, within established time frames. Provide and follow up on quotes; recommend alternative products when appropriate, convert quotes to orders. Partner with Operations to ensure prompt shipments and on-time delivery Manage backorder and other daily reports Build and expand customer relationships to ensure repeat orders and increased business Support customers in quality issues, including issuing RGAs and expediting product replacement Meet or exceed established KPIs Follow documented best practices, policies, and procedures Other projects or assignments Shared accountabilities Contribute ideas and information for process improvement Support and contribute to cross-functional projects as needed Work cross functionally to ensure exceptional customer satisfaction Key linkages & interfaces / most important stakeholders Operations, Product Management, Sales, Procurement, Accounting Requirements of the job 3 years experience in B2B customer service call or contact center College degree or equivalent work experience Excellent written and verbal communication skills Mathematical / Technical aptitude Intermediate to advanced experience in Salesforce CRM, Various ERPs, MS Office Products (Excel, Word, PowerPoint) Experience working in distribution and / or manufacturing environments a plus Order Intake Response Time Quote Request Response Time Quote Conversion Rate Dropped Call % Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service Industries Manufacturing Referrals increase your chances of interviewing at AMMEGA by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Tuition assistance Get notified about new Customer Support Specialist jobs in Buford, GA . Customer Service Representative - State Farm Agent Team Member Customer Service Representative - REMOTE Customer Service Representative - State Farm Agent Team Member Gainesville, GA $40,000 - $60,000 3 months ago Customer Service Representative - Hybrid Work Environment! Call Center Customer Service Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$25 - $30 per hour
...Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig...SuggestedHourly payFull timeShift workUline
Buford, GA4 days ago- Pinnacle Custom Signs in Buford, GA is looking for a reliable Customer Service Representative to join its team. The role involves answering customer inquiries, entering sales orders, and ensuring customer satisfaction through excellent service. The ideal candidate will...Suggested
- ...looking for friendly and motivated individuals for the position of Customer Service Representative in Buford, Georgia. You will assist... ...a valid driver’s license and a high school diploma. Join a supportive team and make a difference in customers' journeys! #J-18808-Ljbffr...Suggested
- ...Your Role As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross‑trained to...SuggestedLocal area
Dollar Tree Stores
Buford, GA1 day ago - ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...SuggestedFull timeFlexible hoursShift workWeekend work
PetSuites
Buford, GA11 hours ago - ...We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include... ...required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to...Contract workPart timeLocal area
Dormont Manufacturing Company
Sugar Hill, GA1 day ago $15 - $18 per hour
...Customer Support Associate Pinnacle Custom Signs in Buford, a growing commercial sign company, is currently looking for a reliable, highly motivated individual for a Customer Support Associate. This position's primary responsibilities include interacting with customers...Hourly payLocal areaPinnacle Custom Signs
Buford, GA1 day ago- ...Customer Service Representative The Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products...Full timeWork at office
Get Fast Shirt Apparel
Buford, GA11 hours ago - ...helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that...
U-Haul
Buford, GA1 day ago - ...The Home Depot in Buford, Georgia, is looking for a Sales Specialist to assist customers in bringing their project ideas to life. The role involves offering product options, providing samples, and recommending installation services while listening to customer needs and...
The Home Depot
Buford, GA4 days ago $13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Sugar Hill, GA3 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible for greeting customers, scanning merchandise, processing cash and card payments, handling returns, assisting customers with product...Hourly payFull timePart timeFamily Dollar
Sugar Hill, GA3 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock... ...store cleanliness, assist with returns and exchanges, and support general store operations. This position typically pays $14-$18...Hourly payFull timeTractor Supply
Sugar Hill, GA11 hours ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Sugar Hill, GA3 days ago- ...Acosta Sales & Marketing is seeking a part-time Merchandising Specialist to represent leading brands in Buford, Georgia. You will stock merchandise, maintain displays, and ensure a positive shopping experience. The ideal candidate is detail-oriented, self-motivated, and...Part time
Acosta Sales & Marketing
Buford, GA11 hours ago - ...Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer...Flexible hoursAfternoon shift
- ...Ross Stores is hiring a Retail Associate in Buford, Georgia. The Associate will ensure a positive shopping experience for customers, assist with merchandise, and maintain store cleanliness. Key responsibilities include effective communication with customers and staff,...Full time
Ross Stores, Inc.
Buford, GA11 hours ago - ...Dormont Manufacturing Co in Buford, GA, is seeking a customer service representative to assist customers, manage sales transactions, and enhance store operations. The ideal candidate should have a high school diploma and customer service experience in retail or similar...
Dormont Manufacturing Company
Buford, GA1 day ago - ...Dormont Manufacturing Co seeks a part-time Customer Service Associate in Sugar Hill, Georgia, to enhance the shopping experience for customers. Key responsibilities include assisting with customer inquiries, managing sales transactions, and maintaining store cleanliness...Part time
Dormont Manufacturing Company
Sugar Hill, GA1 day ago - ...greatest sports team, apply to join our team today! OVERVIEW The Customer Service Specialist is responsible for providing excellent customer... ...proactively approach customers to understand their needs and support their shopping experience. Serve as primary customer service...Hourly pay
DICK'S SPORTING GOODS INC
Buford, GA1 day ago - Lowe’s is seeking a Customer Service Associate in Buford, Georgia to provide top-notch customer service to shoppers. In this role, you will assist customers with product selection, ensuring they have a pleasant shopping experience. Responsibilities include welcoming customers...Flexible hours
- ...and for All Life’s Moments , at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one... ...standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code...Part time
- A leading discount retailer is seeking a Customer Service Associate II in Buford, Georgia. The role focuses on assisting store operations, managing cash transactions, and ensuring a clean and welcoming environment for customers. Ideal candidates will have a high school...
- ...Alterations Customer Service Representative (CSR) From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower... ...standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code...Part time
$25k - $40k
...Customer Service Representative/Admin Assistant Expanding sign company seeks a Customer Service Representative/Admin Assistant to help... ...invoices, etc., as needed. Assist the sales team as needed; support sales efforts for both stores (Cumming and Buford). Maintain...Hourly payWork at office$14 - $17.56 per hour
...at the dealerships. They are also responsible for providing administrative support to the BD Sales department. They approach each interaction and transaction with the goal of exceeding customer expectations. What You'll Do: Set and record/track RV Sales appointments...Hourly payFull timePart timeLocal area- ...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams... ...are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the...Contract workFor contractorsLocal area
Sherwin-Williams
Buford, GA4 days ago - The ODP Group is hiring a Client Services Representative in Buford, Georgia, responsible for delivering superior customer service across various interactions. This role includes order entry, bid processing, and resolving customer issues while identifying new business opportunities...
$26 - $30 per hour
...with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver iconic service for our...Hourly payFull timeShift workUline
Buford, GA1 day ago- ...career with unlimited growth potential Access to on‑demand Daily Pay Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for...Daily paidWork at officeLocal area
Heartland Dental
Buford, GA11 hours ago
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