Customer Support Specialist
AMMEGA
The Customer Service Representative - II is a 100% onsite role at our Manufacturing plant in Buford, GA. Individual accountabilities Provide exceptional service and support to our customers Quickly acquire robust knowledge of products and processes in order to best service our customers, both internal and external Communicate directly with customers to offer product solutions, provide technical information, and order status. Promptly, professionally, and accurately respond to customer requests received through multiple communication channels, within established time frames. Provide and follow up on quotes; recommend alternative products when appropriate, convert quotes to orders. Partner with Operations to ensure prompt shipments and on-time delivery Manage backorder and other daily reports Build and expand customer relationships to ensure repeat orders and increased business Support customers in quality issues, including issuing RGAs and expediting product replacement Meet or exceed established KPIs Follow documented best practices, policies, and procedures Other projects or assignments Shared accountabilities Contribute ideas and information for process improvement Support and contribute to cross-functional projects as needed Work cross functionally to ensure exceptional customer satisfaction Key linkages & interfaces / most important stakeholders Operations, Product Management, Sales, Procurement, Accounting Requirements of the job 3 years experience in B2B customer service call or contact center College degree or equivalent work experience Excellent written and verbal communication skills Mathematical / Technical aptitude Intermediate to advanced experience in Salesforce CRM, Various ERPs, MS Office Products (Excel, Word, PowerPoint) Experience working in distribution and / or manufacturing environments a plus Order Intake Response Time Quote Request Response Time Quote Conversion Rate Dropped Call % Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service Industries Manufacturing Referrals increase your chances of interviewing at AMMEGA by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Tuition assistance Get notified about new Customer Support Specialist jobs in Buford, GA . Customer Service Representative - State Farm Agent Team Member Customer Service Representative - REMOTE Customer Service Representative - State Farm Agent Team Member Gainesville, GA $40,000 - $60,000 3 months ago Customer Service Representative - Hybrid Work Environment! Call Center Customer Service Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Sugar Hill, GA1 day ago- ...Customer Service Representative The Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products...SuggestedFull timeWork at office
Get Fast Shirt Apparel
Buford, GA1 day ago - ...Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer...SuggestedFlexible hoursAfternoon shift
Big Lots
Buford, GA2 days ago $19.5 per hour
...Ultimate Staffing is currently looking for a Customer Care Representative who thrives in a fast-paced environment, enjoys helping customers... ...customers, dealers, and internal partners by providing timely support, resolving inquiries, and ensuring a seamless customer...SuggestedTemporary workWork at officeLocal areaImmediate startUltimate Staffing
Buford, GA2 hours ago- ...Join a dynamic team where youll provide exceptional customer service, manage transactions, and maintain a welcoming store environment... ...skills and problem-solving abilities to enhance the shopping experience while enjoying competitive benefits and a supportive workplace!...Suggested
Dollar Tree
Buford, GA1 day ago - ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people... ...a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...Start working todayLocal areaRemote work
U-Haul
Buford, GA4 days ago $15 - $18 per hour
...Customer Support Associate Pinnacle Custom Signs in Buford, a growing commercial sign company, is currently looking for a reliable, highly motivated individual for a Customer Support Associate. This position's primary responsibilities include interacting with customers...Hourly payLocal areaPinnacle Custom Signs
Buford, GA2 days ago- ...Job Description As a Customer Support Specialist, you will be responsible for conducting deep investigation and hands on testing, collaborating with peers to validate findings, escalating defects or required fixes to appropriate teams, and working directly with customers...Work at office3 days per week
Sage
Lawrenceville, GA1 day ago - ...Associate Vendor Expeditor We are seeking a highly organized and proactive associate vendor expediter to support the supply chain team by driving outbound purchase order expediting, managing inbound vendor service emails, and helping resolve order, delivery, and service...
Randstad
Buford, GA4 days ago - ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...Full timeFlexible hoursShift workWeekend work
PetSuites
Buford, GA3 days ago - ...Customer Service Representative The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth...Permanent employmentWork at office
Heilind Electronics
Buford, GA4 days ago - ...Job Description Insight Global is looking for Customer Service Representatives for a third party logistics company. This customer holds the inventory for an appliance retail company and is responsible for delivery and installation of the appliances in customer’s residential...Work at officeMonday to FridayShift work
Insight Global
Buford, GA1 day ago $14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock... ...store cleanliness, assist with returns and exchanges, and support general store operations. This position typically pays $14-$18...Hourly payFull timeTractor Supply
Sugar Hill, GA3 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Sugar Hill, GA4 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Sugar Hill, GA4 days ago- ...Customer Care Representative If you are looking for a career with excellent earnings potential and sales opportunity - then look no... ...Representative in the Buford, GA Area. In this role, you will support clients by accurately entering and reviewing order details while...Full timeTemporary workWork at officeImmediate startWorldwideVisa sponsorshipWork visa
- ...Alterations Customer Service Representative (CSR) From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower... ...standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code...Part time
$25 - $30 per hour
...Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'...Hourly payFull timeShift work- ...~ Business casual attire atmosphere ~ Excellent training and support ~ Professional small office with a friendly touch ~ Work during... ...to the final nail, we take the stress out of roofing. We tell customers straight what their roof needs, put it in writing, and stand...For contractorsCasual workWork at office
Roofserv
Buford, GA2 days ago $19 - $19.5 per hour
...looking for experienced and personable customer account representatives for a thriving client... ...in a clear and concise manner. Support Customer Care Operations from our dealers... ...00.00-$60,000.00 1 year ago Call Center Specialist (Customer Service) Customer Service Representative...Full timePart timeLocal area- JMI Resource (formerly 5-Star Staffing Solutions) seeks a Customer Care Representative to support dealers and Territory Managers by handling inquiries, processing orders, and providing product information. You will learn company systems, navigate catalogs, and ensure a...Work at office
- ...Customer Support Specialist The Customer Support Specialist is responsible for providing expert-level support to clients using UKG Ready, with a strong emphasis on HR Core, Benefits Administration, system configuration, and ongoing maintenance. This role ensures clients...Temporary workWork at officeWork from homeRelocation packageFlexible hoursShift work
- Global Furniture Group has an immediate opening for a Customer Care Representative in the Buford, GA area. You will support clients by entering and reviewing order details, ensuring timely processing and exceptional service. The ideal candidate is organized, detail-oriented...Immediate start
$26 - $30 per hour
...Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Georgia... ...interactions with confidence through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and...Hourly payFull timeShift workUline
Buford, GA14 hours ago- ...U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers...Work at officeLocal area
U-Haul
Buford, GA2 days ago $790 per week
...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services...Full timePart timeRemote workFocus Group Panel
Sugar Hill, GA1 day ago- ...Customer Success Specialist We are seeking an enthusiastic, self-starter, hard-working, dedicated professional to join our Customer Success... ...or electronically, with the duties of order entry, sales support, problem resolution, and total customer satisfaction. The...Full timeWork at officeMonday to Friday
DELANEY HARDWARE
Buford, GA1 day ago $16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Sugar Hill, GA1 day ago$25k - $40k
...Customer Service Representative/Admin Assistant Expanding sign company seeks a Customer Service Representative/Admin Assistant to help... ...invoices, etc., as needed. Assist the sales team as needed; support sales efforts for both stores (Cumming and Buford). Maintain...Hourly payWork at office$16 - $18 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers... ...clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as...Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
Buford, GA14 hours ago
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