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Customer Operations & Insights Lead

Jobleads-US

Crusoe is seeking a Staff Customer Operations Manager to lead the customer feedback ecosystem, align it with strategy, and deliver evidence-backed recommendations to executive leadership. You will track AI model shifts, guide product and engineering planning, and build the business case for customer experience investments.

The role emphasizes owning executive updates, scaling feedback systems, and representing customer needs in strategic discussions across Cloud Leadership and GTM teams.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 1 day ago
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