Surgical Center Front Desk Coordinator

Job Description

Job Description

Orbis Surgery Center is seeking a reliable and personable Front Desk Coordinator. This is a full-time Monday to Friday, 8am to 5pm position. No weekend or call. In this valued role, you will provide exceptional customer service and administrative support to patients, visitors and medical staff and ensure smooth daily operations and patient satisfaction at our ambulatory surgery center. The job is primarily located at 7015 Almeda Road (near the VA Hospital, south of downtown) with some travel to 1050 Gemini (Webster area).

THIS POSITION IS ELIGIBLE FOR MONTHLY BONUSES!!!

Your day to day responsibilities include:

• Greet patients and visitors in a friendly and professional manner.

• Register new patients and verify their personal and insurance information.

• Schedule appointments and surgeries accurately, ensuring proper documentation and communication.

• Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.

• Collect co-payments and fees from patients, process payments, and issue receipts.

• Maintain patient records and ensure confidentiality of sensitive information.

• Coordinate with medical staff to ensure efficient patient flow and timely assistance.

• Keep the reception area tidy and organized, ensuring a welcoming environment for patients.

Key skills for your success are:

• Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office preferred.

• Experience using scheduling software preferred.

• Excellent oral and written communication skills.

• Ability to prioritize and complete tasks in a timely manner.

• Excellent organizational skills and attention to detail.

• Ability to multitask and work efficiently in a fast-paced environment.

• Proficiency in basic computer skills (MS Office, MS Excel, email, internet) required.

Medical, dental, vision, LTD, STD and life insurance are available the first of the month following 30 days of hire. Paid time off begins at 60 days. 401k eligibility is at first of the quarter following six months of hire.

Start your journey to a new and rewarding position today!