Front Desk Coordinator - Katy Freeway

Front Desk Coordinator

We are looking for a vibrant part-time Front Desk Coordinator to work with our Director at our Katy Freeway location (I-10 and Campbell Rd). Responsibilities include graciously welcoming parents and students when they arrive at the office, answering the phone to take messages for the Office Manager or Director to attend to during the following day, checking email periodically for any scheduling-related emails that come in during the evenings and/or weekends; updating academic coaches on time-sensitive changes to their schedules. Assist the Office Manager or Director with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins). Update spreadsheets as needed to track student hours/attendance. Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes. Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests. Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests. Assist with The Enrichery's social media posts by providing photos/content as requested. Create employee profiles on a Canva template for new employees to be added to our website. Train new hires for the same position for other locations as needed (typically only once or twice a semester).

Requirements include a friendly demeanor with strong communication skills; comfortable talking to clients on the phone. Exceptional time management and organizational skills. Social media knowledge is preferred but not required. Reliable transportation. School Year Hours: Monday - Thursday 5:00-9:30pm Friday - Saturday OFF Sunday 9:30am-6:00pm (approx 26 hours/week) Summer Hours: Monday - Thursday 4:30-8:30pm Friday - Saturday OFF Sunday 9:30am-2:30pm (approx 22 hours/week) Benefits include paid training, professional development workshops and opportunities, referral bonuses/incentives, and growth opportunity - a high performer in this role is eligible for promotion into a full-time Office Manager position.