Service Manager

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Service Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit by assisting the Store Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Open and close store(s)
• Assist the Store Manager with any duties they may assign
• Monitors inventory levels to prevent shrinkage; orders and receives supplies as needed
• Resolve/handle customer complaints within the established guidelines
• Operate point of sale hardware and software and look up information for various applications
• Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness
• Is responsible for neat, clean, and attractive appearance of location and performing necessary maintenance
• Ensure compliance with OSHA and Federal and State Environmental Regulations

QUALIFICATIONS

• High school diploma or equivalency certificate is preferred
• Experience in the automotive industry preferred
• Must have experience selling automotive service as Service Writer/Service Manager
• Can speak, read and write English. Spanish speaking is a plus
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before customers and employees
• Good computer skills. Ability to use the company hardware and software
• Valid driver's license

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.