Data Center Facilities Technician

Data Center Facilities TechnicianSalute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights.The Data Center Facilities Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, plumbing, and fire life safety systems. The Data Center Facilities Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. Level I and II, will possess basic and working knowledge respectively, whereas Level III will possess expert knowledge.Primary Duties within varied scope of work and client expectations will range from:Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implements new strategies for Mechanical, Electrical, and Fire Life Safety systemsTests performance of electromechanical assemblies and electronic volt metersReads blueprints, schematics, diagrams or technical orders to determine methods and sequences of processesInspects equipment for defects, leaks, and potential issuesInstalls electrical/electronic parts and hardware in housings/assemblies with hand toolsAligns, fits or assembles component parts using hand/power toolsOperates, monitors, maintains, and responds to abnormal conditions in Mechanical, Electrical, Plumbing, Fire Life Safety, Security Systems, Building Monitoring Systems, and Control systemsAnalyzes systems to ensure best practice for internal/external customersProvides feedback on effectiveness of existing standards and processesWorks with contractors and consultants to review quality assurance for all system expansions, corrections, and upgradesCollaborates on the tracking and completing aggressive preventive and predictive maintenance programsCollaborates on determining maintenance requirements for mechanical, electrical, plumbing, fire life safety systems, and security systemsProvides smart/remote hands assistance within specified SLAMoves/Adds/Changes hardware install including labeling, power connectivity, and network cable connectivityAdditional Accountabilities:100% completion of documentation, notification, escalation, tracking and follow up of all incidents and requests100% accurate and timely submission of timesheet documentation in Field Service100% fulfillment of contractual expectations as defined by Client SOW specific to scheduled service delivery and revenue expectations100% completion of required Talent LMS based training courses as assigned100% adherence to Salute Mission Critical safety standards and best practices100% adherence to client security/privacy practices and expectationsLevel III Additional Accountabilities:Tracking and trending MEP system and equipment operational characteristicsCollaborates with fit-outs, system expansions, corrections, upgrades, and equipment commissioningCollaborates with tracking annual budgetsRelays the status of planned maintenance programsRequired to attend certain high-level meetings and take notes and action items accordinglyServe in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventive/corrective maintenance activities, and EOPsRequired Qualifications, Skills, and Experience for Success for varied Client SO W:Education/Experience backgroundLevel I- Associates Degree or minimum of 2 years' experience in electrical/mechanical industryLevel 2- Associates Degree or minimum of 3 years' experience in electrical/mechanical industryLevel 3- Bachelor of Science in Engineering or minimum of 5 years' experience in electrical/mechanical industryPossess understanding of mechanical, electrical, fire life safety systems, LAN/wireless network systems used in a data centerAbility to process Hands/Eye requests as required (i.e. Tape rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removalMechanical aptitude for installing, maintaining, and/or troubleshooting large commercial and industrial systemsCertification in CPR/First Aid, NFPA 70 E, and OSHA forklift trainingAbility to lift 50 lbs or greaterPreferred Qualifications, Skills, and Experience:Knowledge of NEC, NFPA 70 E, NFPA 72, NFPA 25, and building codesKnowledge of networking conceptsCurrent knowledge of industrial safety practicesAbility to utilize integrated critical monitoring systemsPossess critical thinking and complex problem solving skillsExcellent written and oral communication skillsMicrosoft 365 proficiencyTicket system literacyBasic customer service principlesJob Hazard Assessment Mitigation Awareness:Hand ProtectionHearing ProtectionHead ProtectionEye ProtectionFall Protection/Ladder SafetyElectrical SafetyOSHA 10 Hour General IndustryPhysical Requirements:Ability to lift and carry heavy equipment, up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a wide variety temperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver's license for work-related travel, as requiredIf you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at View email address on click.appcast.io for more information.Mon-Fri (7am-3:30pm)