Sales Support Specialist

About SPS

Surgical Product Solutions is a growing company in the medical device industry looking for business-minded inside sales professionals. Candidates must demonstrate a strong work ethic, outstanding communication skills, and the ability to work independently. Our ideal candidate is ambitious, money-motivated, and seeking growth opportunities within an innovative, fast-paced company. This position requires direct interaction with hospital buyers & decision-makers, mostly by phone. The candidate will also be responsible for conducting client research & lead generation.


SPS (Mojo Medical) offers a variety of benefits to ensure that our employees feel supported and valued. Here's a summary of what we offer:

-Unlimited PTO for exempt employees, so you can take the time you need to recharge and enjoy life outside of work.
-3 Floating Holidays
-9 observed holidays to spend time with loved ones and celebrate important occasions.
-Medical coverage with HSA and PPO options, so you can choose the plan that works best for you.
-FSA and HSA accounts, as well as dependent care FSA, to help you save on healthcare and dependent care expenses.
-Discounts on pet insurance to keep your furry friends healthy.
-Delta Dental and Delta Vision insurance offerings.
-Short term and long term disability coverage through Principal, to provide financial protection in case of unexpected events.
-EAP (employee assistance program) through Principal, to provide confidential support and resources for personal and work-related challenges.
-4% 401(k) company match after 30 Days

About the role

Join Surgical Product Solutions as a Sales Support Specialist and play a key role in supporting our fast-paced medical device sales team. In this position, you'll help manage customer relationships, coordinate deal processing, and ensure day-to-day operations run smoothly while working with hospitals and healthcare organizations across the country. This is an excellent opportunity for a motivated, detail-oriented professional looking to build a career with a rapidly growing company that values innovation, teamwork, and professional development.

What you'll do

• Process deals, manage signed offers, and accounts payable contacts.

• Help maintain relationships with Hospitals, brokers and charities.

• Nurture relationships with influencers and regular customers through check-ins.

• Assist in email outreach and maintain comprehensive communication logs.

• Keep track of updates related to ongoing deals and update internal trackers.

• Handle customer calls and emails professionally and efficiently.

• Manage payment emails, ensure accurate logging of transactions, and communicate confirmations to the appropriate parties.

• Coordinate logistics and schedule FedEx pick-ups for important documents.

• Conduct research and gather customer information.

• Offer support during the preparation and processing of new contracts.

• Support minor team, cross-department, and company wide projects.

• Act as out-of-office coverage for team members when needed.

Qualifications

• Bachelor's Degree or 1 year of experience in sales or a related field.

• Proactive self-starter with a drive to succeed.

• Excellent verbal and written communication skills.

• Strong team player who collaborates effectively with colleagues.

• Keen attention to detail and excellent organizational abilities.

• Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.

Some Other Things We Offer

• An award-winning sales training program

• Personal & Professional Education Opportunities

• Financial Wellness Workshops

• Volunteer and Philanthropy Events

• Reserved Parking

OTE = $50,000-$60,000

Who Are We?

We are lifelong learners and competitors, committed to challenging one another. Our teams are made up of high-performing individuals who bring unique talents and skills to the table.


Why Do We Need You?

At SPS, we work with healthcare organizations to improve supply chain practices, reduce carbon footprints, and maximize budgets. Our goal is to ensure that facilities have the products they need, when they need them, at a price they can afford - overall improving patient care.


While our company has been in business for over a decade, we are still finding new ways to bring value to our customers daily. Our focus on data, technology, and innovation has allowed us to grow exponentially (20% each year since 2017). We have made leaps and bounds in working toward a more sustainable healthcare supply chain, and we need more hands on deck to continue furthering our mission - cost savings without compromise.