Customer Support Representative (Call Center)

Customer Support Representative (Call Center)Shift/Hours: Monday – Friday (First Shift: 8:00 AM – 5:00 PM) Pay Range: $16.00 – $17.00 / hour Location: Fort Myers, FLResponsibilities & Requirements:Professionally answer inbound calls from customers in a high-volume call center environment.Demonstrate deep product and service knowledge to assist customers accurately and efficiently.Listen attentively to resolve customer concerns, complaints, and billing or service inquiries.Research accurate solutions using internal databases, software, and company resources.Document call details, account updates, and customer interactions clearly in the CRM system.Strong effective written and verbal communication skills required.Strong computer skills, including fast/accurate typing and navigation across multiple screens.Skills:Excellent communication skillsStrong organizational abilitiesProficiency in Microsoft Office and CRM softwaresMultitasking and prioritization skillsProfessional phone etiquetteReliable and punctualFriendly, team-player attitudeProblem-solving abilities under pressureBenefits of working with PrideStaff:Medical, Rx, and Wellness BenefitsDental and Vision Plan OptionsShort-term Disability401(k) Retirement PlanHoliday PayCompany Overview: Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers.Compensation / Pay Rate (Up to): $16.00 - $17.00 Per Hour