Contact Center Analytics & Performance Analyst
Veriipro
Veriipro is looking for a detail-oriented Contact Center Analyst to enhance the performance of its contact center through data-driven insights and reporting. This role involves analyzing KPIs, building reports, and providing recommendations to optimize operations. The ideal candidate must possess strong analytical skills and a deep understanding of contact center dynamics. Familiarity with Avaya reporting concepts and excellent communication skills are crucial for success in this position. #J-18808-Ljbffr Veriipro
Vacancy posted 12 hours ago
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