Clinical Social Worker

University of California , San Francisco

JOB SUMMARY

The incumbent will be assigned to Citywide Case Management Forensics Program. In this position, the incumbent will collaborate with criminal justice partners including Jail Behavior Health, NoVA, Behavioral Health Court and Mental Health Diversion Court as well as SFGH Psychiatric Emergency Services in working with dually diagnosed adults in the community. The incumbent will provide comprehensive assessment, crisis intervention, case management, individual and group therapy, and substance abuse services. Clients will receive their mental health and substance abuse services at the Center or wherever they are located. The incumbent will assist clients in meeting their needs and will make referrals as appropriate. Our programs are part of the SFGH Department of Psychiatry's comprehensive effort to treat high-risk clients in the community and to reduce unnecessary use of institutional care.

REPORTING RELATIONSHIPS

If applicable, provide the number of employees and the jobs of the staff reporting to this job.

DUTIES & ESSENTIAL JOB FUNCTIONS

Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

Service Provision

Provides ongoing mental health services, including psychotherapy (Individual, Group, & Family), Crisis Intervention, Case Management and Outreach to a caseload of severely mentally ill clients. Makes case terminations and discharge plans, when clinically appropriate.

Service Planning, Consultation and Liaison

Develops a comprehensive individual service plan for each client, integrating knowledge of a wide range of human service resources. Provides consultation to a multi-disciplinary treatment team on the psychosocial ramifications of psychiatric illness. Facilitates treatment coordination among various agencies and advocates for and links clients to needed services. Provides consultation to and maintains liaison with campus and community programs, including educational, legal, and social organizations involved in case management. Acts as liaison to inpatient units to facilitate referrals and service treatment.

Intake/Assessment

Screens referrals for meeting program criteria; conducts intake of new clients, including assessment, community functioning, and service needs, when appropriate. This entails assessment of presenting problems, psychosocial history, mental status and diagnosis (DSM-IV). Responds to unscheduled "walk in" clients, utilizing crisis intervention techniques and providing 5150 services as needed. Serves as weekly OD screening clients for entry into the clinic.

Record Keeping and Administration

Maintains client's records according to California, City and County requirements. Records data in client's charts. Meets program productivity standards. Assists in processing quality improvement requests. Completes billing and other documentation of services in a timely fashion. Attends staff and clinical team meetings, and participates in training sessions (e.g., In services, grand rounds). Identifies program problems and makes recommendations to supervisory and administrative staff.

Education and Training

Provides education to the community regarding program services, client needs and treatment. Assists in planning and providing in-service to staff. Provides orientation and didactic training to interns. If desired and appropriate, supervises student(s) and participates in student training program meetings.

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

LIVING PRIDE STANDARDS

Service Excellence

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

Duties listed in this section are not essential or intrinsic to the job but are performed at times.

Included in this section should be a general statement such as. "Perform other duties as assigned."

This phrase allows the supervisor to assign sporadic or one-time tasks as needed.

Please list:

Performs other duties as assigned.

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as "Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient's age." is sufficient. Select from the following patient age categories.

Infant

Child

Adolescent

Adult

Geriatric

MEDICATION ACCESS AND STORAGE

The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1: Access Med Storage Areas for Cleaning

LEVEL 2: Access & Transport

LEVEL 3: Access, Transport & Stocking

Environmental Service Personnel

Drivers

Anesthesia Technicians

Patient Support Assistants (PSAs)

Hospital Assistants (depending on specific duties; ask HR if unsure)

Hospital Unit Service Coordinators

Material Services Personnel

Volunteers

Medical Assistants

Nuclear Medicine Technologists

Ophthalmology Technician

Patient Care Assistants (PCAs)

Pharmacy Storekeepers

Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file.

_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.

_____ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2

_____ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: