Personnel Action Specialist

Overview DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. Employee Benefits DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs. Job Details Functional Title: Personnel Action Specialist — Job Title: Program Specialist VI — Agency: Dept of State Health Services — Department: Workforce Operations — Posting Number: 16909 — Closing Date: 05/26/2026 — Audience: Internal and External — Occupational Category: Business and Financial Operations — Salary Range: $5,098.66 - $6,887.50 — Pay Frequency: Monthly — Salary Group: TEXAS-B-23 — Shift: Day — Telework: Eligible for Telework — Travel: Up to 10% — Regular/Temporary: Regular — Full Time/Part Time: Full time — FLSA Exempt/Non-Exempt: Exempt — Facility Location: AUSTIN — Job Location Address: 1100 W 49TH ST (RDM) — MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Responsibilities The Personnel Action Specialist provides high-level technical expertise and consultative support to agency leadership, managers, and support staff in the areas of workforce planning, Texas statutory requirements, and compliance with human resources policies. This role supports and advises on a wide range of HR-related personnel actions such as reorganizations, promotions, demotions, reclassifications, and legislatively mandated staffing changes. This position serves as a primary point of contact and liaison to the Employee Service Center, Health and Human Services Commission partners, including Human Resources and Payroll, Time, Labor, and Leave, and other internal and external stakeholders to ensure accurate, timely, and policy‑compliant personnel actions. Essential Job Functions (EJFs)

• 40%) Serves as the primary point of contact for all HR-related personnel actions. Researches HHS HR policy and guidance, Texas statute, and agency-specific policy to coordinate comments for HR-related action requests needing DSHS Commissioner approval. Provides recommendations, technical assistance, consultation, and conducts analyses for leadership and support staff across the agency. Coordinates with HHSC HR and PTLL, the HHS Service Center, and other internal and external stakeholders as needed.
• 20%) Manages the DSHS Operations Memos shared email box, responds to customer inquiries, researches and consults with HHSC HR and PTLL, the HHS Service Center, and others to expedite and resolve complex issues. Tracks HR-related actions, consults, and other metrics to analyze and evaluate the effectiveness of current processes and effective techniques for improvement.
• 20%) Supports program area with maintaining and administering agency-wide programs, projects, and initiatives related to workforce development. This includes but is not limited to supporting the Survey of Employee Engagement, the State Employee Charitable Campaign, Manager training and development, New Employee Orientation, and engagement or recognition events.
• 15%) Develops briefings for agency leadership and staff. May conduct presentations at Executive Team Meetings. Provides guidance and develops and delivers training to agency staff.
• 5%) Performs other duties as assigned including actively participating or serving in a supporting role to meet the agency's obligations for disaster response and recovery or Continuity of Operations (COOP) activation.

Knowledge, Skills and Abilities (KSAs) Knowledge of HR policies, procedures, state and federal laws, regulations, and legislation; human resource information systems; people analytics and statistical analysis processes. Skill in identifying problems, evaluating alternatives, and negotiating and implementing solutions; interpreting policy and procedures and communicating them in a clear, concise language; preparing concise, organized reports, and recommendations; analyzing, evaluating, and interpreting data and reports; utilizing Microsoft Word, Excel, Outlook, PowerPoint; and utilizing Adobe Acrobat Pro. Ability to develop and maintain effective working relationships with staff of all levels; resolve conflicts; determine when to upscale issues; negotiate and collaborate with individuals and groups internally and externally. Qualifications Initial Screening Criteria: A minimum of five (5) years of experience directly supporting executive level staff with HR or workforce-related activities. A minimum of two (2) years of experience with personnel actions (processing, reviewing, approving, etc.). Experience with Peoplesoft CAPPS Human Capital Management preferred. Experience working in a State of Texas government agency preferred. Additional Information The interview process will include a writing skills test. DSHS offers a hybrid work schedule to eligible employees. If the role requires onsite work, manages staff, or is a designated support role, you will be required to work in the office five days per week. All other positions may work a hybrid schedule that consists of two days in the office/three days work from home one week and three days in the office/two days work from home the following week. This schedule would alternate weekly to form a 2/3 – 3/2 hybrid schedule. Telework eligibility and days would be decided by the supervisor and discussed with the selected candidate. Active Duty, Military, Reservists, Guardsmen, And Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the online application, contact the HHS Employee Service Center at View phone number on click.appcast.io or via email at View email address on click.appcast.io. Salary Information, Pre‑employment Checks, And Work Eligibility The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds. Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. DSHS uses E‑Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form. Nearest Major Market Austin #J-18808-Ljbffr Texas Department of State Health Services