Teller

Job Description

Job Description

The Teller serves as a first point of contact for customers by providing service excellence, processing transactions under bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities. Our work environment requires team members to provide excellent customer service, be detail-oriented, and have strong organizational skills. Most importantly, we want our team members to have a positive attitude and enjoy their job and their co-workers. This position is open to full time and part time candidates and is an in-person role in Sheridan, WY. Benefits may be tied to full time status.

Major Duties and Responsibilities:

• Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Assist customers with transactional needs, including deposits, withdrawals, loan payments, etc.
• Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, and balance ATM.
• Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines.
• Adhere to security protocols for robbery, fraud, opening/closing process, cash controls, and teller procedures.
• Regular and reliable attendance.
• Performs other duties and responsibilities as assigned.