Delivery Principal

Role Description

At Liatrio, we don't just ship software — we enable real transformation. We help large enterprises break free from legacy systems and truly enable AI across their organizations. We design and deliver secure, scalable, agentic AI-native platforms that reshape how teams build, deliver, and thrive at scale.

If you're a hands-on engineer who leads with AI and drives lasting change, this is where you belong.

What You'll Do

• Delivery Excellence and Strategy
  • Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completion.
  • Ideate with clients on how to progress and solution the engagement — facilitating discovery and value stream mapping where appropriate, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders.
  • Contribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goals.
  • Drive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations.
  • Serve as a trusted advisor on best practices, organizational change, and delivery strategy.
  • Build and maintain strong client relationships at the senior stakeholder level.
  • Maintain weekly and monthly updates, executive summaries, and stakeholder check-ins.
  • Operate Liatrio’s delivery methodology (LDM), LIFT framework, and engagement health instruments.
  • Validate SOWs, resource forecasts, and invoicing accuracy.
  • Bring a delivery lens to sales — identify expansion opportunities and contribute to pre-sales pursuits.
  • Champion Liatrio’s delivery culture across engagements.
• Team Leadership and Development
  • Lead cross-functional engagement teams of 4-8 — accountable for team morale, well-being, and performance.
  • Provide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews.
  • Support engineers at the first signs of struggle and balance delivery demands with individual capacity.
  • Identify and map team capabilities to client needs; advise on hiring, onboarding, and rotation.
• Liatrio Growth
  • Leverage engagement insights to build accelerators and Liatrio IP that benefit future engagements.
  • Actively contribute to how Liatrio thinks about delivery excellence and AI-first transformation.
  • Contribute beyond your engagement — participate in the Delivery Leader community and mentor peers.

Experience & Skills

• Delivery Leadership
  • You've been the accountable delivery leader on large, complex enterprise engagements.
  • You know how to ideate with clients — you've run value stream mapping sessions and facilitated discovery.
  • You've led large enterprise DevOps and technology transformation programs.
  • You know how to read an engagement — spotting misalignment, delivery risk, team strain, and client dissatisfaction early.
  • You've built and maintained strong client relationships at the senior stakeholder level.
  • You've managed delivery at scale — keeping quality high and risk visible.
  • You've managed the commercial side of engagements — SOW accountability and resource forecasting.
• Knowledge and AI Transformation
  • You have solid working knowledge of the modern delivery stack.
  • You've championed the integration of AI into delivery workflows in real enterprise environments.
  • You can have a credible conversation with client leadership about AI-first delivery.
  • You actively use AI tools as part of how you work and champion their adoption.

Requirements

• 10+ years of experience in senior delivery leadership roles on complex enterprise engagements.
• Proven track record as the accountable delivery leader on large, multi-workstream programs.
• Must be authorized to work in the United States or Canada without sponsorship.

Company Description

Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status.

We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment.