Insurance Account Representative

Insurance Account Representative

We are a fast-paced, friendly, energetic State Farm agency focused on taking great care of our customers and creating opportunities for our team to succeed.

We're looking for a motivated, outgoing person who wants to learn, grow, and build a career with our team. Bilingual English/Spanish skills are highly valued and strongly preferred, but they are not required. If you have the drive and personality we're looking for, we want to hear from you.

You do NOT need insurance experience or an insurance license to apply. We can teach you insurance. What we're looking for is someone with drive, a positive attitude, strong people skills, and a willingness to learn.

This is an in-office position at our Hagerstown, MD agency, so candidates must be able to reliably commute to our office.

Who We're Looking For

Our ideal candidate is someone who:

• Is bilingual in English and Spanish – strongly preferred, but not required
• Is energetic, motivated, and self-driven
• Enjoys talking with people and building relationships
• Is comfortable with sales and having conversations about customers' needs
• Is coachable, teachable, and eager to learn
• Takes initiative and follows through
• Thrives in a busy, fast-paced environment
• Can multitask while providing an excellent customer experience
• Wants an opportunity to grow—not just another job

Previous sales, customer service, retail, hospitality, telemarketing, or insurance experience is a plus, but insurance experience is not required.

Responsibilities

• Develop leads and schedule appointments
• Identify customer needs and recommend appropriate insurance products and services
• Build relationships with new and existing customers
• Follow up with customers and prospective customers
• Provide prompt, accurate, and friendly customer service
• Assist with questions regarding coverage, policy changes, transfers, claims, billing, and other insurance needs
• Work toward individual and team sales goals
• Learn and become knowledgeable about the insurance products and services we offer

Insurance Licensing

You do not need to be licensed when you apply. The person selected for this position will be required to obtain the applicable Property & Casualty and Life & Health insurance licenses. We will provide guidance and support, but you must be willing to study, learn, and successfully complete the required licensing exams.

Already licensed or have insurance experience? Even better—we'd love to hear from you.

What We Provide

• Base salary plus commission/bonus opportunities
• Paid time off, including vacation and personal/sick days
• Training and valuable industry experience
• Growth potential and opportunities for advancement within our office
• A friendly, energetic team environment where hard work and initiative are valued

We can teach insurance. We can't teach drive. We're looking for someone who is hungry to succeed, willing to learn, and excited about helping people. Being bilingual would be a tremendous asset to our team, but attitude, work ethic, and willingness to learn matter most.

If that sounds like you, we encourage you to apply—even if you've never worked in insurance before. Please submit your resume. We will follow up with qualified candidates regarding the next steps in our interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.