Technical Manager [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Manager in United States.

This role offers the opportunity to join a fast-growing international technology organization at the forefront of digital access and smart infrastructure solutions. As a Technical Manager, you will act as a key technical bridge between sales, customers, and product teams, ensuring seamless deployment and adoption of advanced digital locking and access management systems. You will support commercial growth across North America by delivering technical expertise, product training, and integration support for a diverse portfolio of solutions. The position combines hands-on technical coordination with customer-facing responsibilities and cross-functional project leadership. You will also play a central role in driving product integrations, supporting API-based connectivity, and ensuring smooth implementation across multiple industries. This is a highly collaborative role where innovation, problem-solving, and customer success are at the core of daily work.

Accountabilities:

• Act as the primary technical expert supporting sales teams, channel partners, and customers across North America.
• Deliver product and software training sessions and continuously improve training materials, documentation, and onboarding processes.
• Manage technical integrations of digital access solutions with customer systems, including API-based connectivity and software platforms.
• Serve as project manager for integration initiatives, ensuring timely delivery, coordination, and market readiness.
• Provide technical sales support, including responses to RFPs, quotations, contract reviews, and complex technical inquiries.
• Conduct market and industry research to identify integration priorities and support product positioning across key verticals.
• Collaborate closely with R&D, product management, sales, marketing, and operations teams to ensure alignment and execution.
• Act as the main technical point of contact for internal and external stakeholders regarding system functionality and integration topics.
• Support customer onboarding, drive product adoption, and contribute to improving customer satisfaction and Net Promoter Score.
• Monitor industry trends, competitor solutions, and emerging technologies to inform product and integration strategy.

Requirements:

• Minimum 5 years of relevant professional experience, including at least 3 years in a technical training, technical consulting, or similar customer-facing technical role.
• Strong background in IT systems, digital solutions, or electromechanical access control technologies.
• Experience working with APIs and system integrations in complex technical environments.
• Proven project management experience across cross-functional and international teams.
• Strong understanding of modern mobile technologies, digitalization trends, and connected systems.
• Experience supporting sales engineering activities, technical proposals, or RFP processes.
• Excellent communication and presentation skills with the ability to explain complex technical concepts clearly.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Self-driven mindset with strong problem-solving skills and a proactive approach to execution.
• Proficiency with Microsoft Office tools, especially PowerPoint.
• Experience in access control, smart lock systems, or related industries is a strong plus.
• Ability to work effectively in a remote, cross-functional, and international environment.

Benefits:

• Competitive compensation package aligned with experience.
• Fully remote position within the United States.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) retirement plan and strong benefits package.
• Opportunity to work with cutting-edge digital access and smart infrastructure technologies.
• International, collaborative, and innovation-driven work environment.
• Significant autonomy and ownership over technical projects and integrations.
• Opportunities for professional development and long-term career growth.
• Exposure to global teams and cross-market product initiatives.
• Inclusive workplace culture that values diversity and continuous improvement.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.