Administrative Assistant

Administrative Assistant | Behavioral Health (SUD & MH) | FTBanyan Treatment Centers is seeking an organized, professional, and service-oriented Administrative Assistant to join our team in Milford, DE. This role is ideal for someone who enjoys being at the center of a busy operation — supporting employees, patients, leadership, and visitors while helping ensure the day-to-day administrative functions of the facility run smoothly and efficiently.Position Details:Reports to: Executive DirectorSchedule: Full-time | 8:30 AM–5:00 PM | Monday-FridayLocation: Milford, DE (On-site)About the Company:Banyan Treatment Centers is a leading national provider of intensive treatment for individuals facing substance use and mental health disorders. Backed by TPG's Rise Fund, Banyan is rapidly expanding access to high-quality, compassionate care.Why Join Banyan Treatment Centers?Play a key role in daily facility operations, providing administrative support to Human Resources, facility leadership, employees, and patients.Be a welcoming presence for visitors, patients, and team members while helping maintain a professional and organized environment.Support the employee experience by assisting Human Resources with new hire paperwork, onboarding needs, and training compliance.Develop valuable behavioral healthcare experience while working alongside clinical, medical, operations, and HR professionals.Build transferable administrative skills through exposure to scheduling, financial tracking, documentation, compliance, and facility operations.Grow within a national organization that values professional development and internal advancement.Key Responsibilities:Assist Human Resources with new hire paperwork, onboarding tasks, and training complianceProvide administrative support to facility Directors and other departments as neededAnswer incoming calls and direct callers to the appropriate department or resourceWelcome and screen visitors, maintain visitor logs, and provide visitor badgesCoordinate the scheduling and use of group rooms for employee events, meetings, and classesSort and distribute internal mail for employees and patientsMaintain and track patient financial accounts, including approved additions and expendituresCoordinate approved patient purchases and maintain accurate records of payments and account balancesManage petty cash, including balancing, replenishment, and verification of approved requestsComplete bank and Post Office runs for approved patient and facility needsSecure, document, and maintain patient personal property and funds upon admissionCoordinate the return of patient property and funds during discharge and maintain accurate records in applicable systemsAssist departments in obtaining required patient signatures and notarize documents when authorizedProvide facility tours to prospective patients and other approved visitorsMaintain accurate administrative records and support day-to-day facility operationsQualifications:Required:High school diploma or equivalentMinimum of 2 years of administrative experienceStrong customer service and interpersonal skillsExcellent written and verbal communication skillsStrong organizational skills and attention to detailAbility to maintain professionalism and confidentiality when handling sensitive informationPreferred:Some college educationPrevious experience in a substance use disorder, mental health, or psychiatric treatment settingExperience with KIPU EMRWorking knowledge of Microsoft Word, Excel, and OutlookPrevious experience supporting Human Resources, healthcare administration, or facility operationsBanyan Treatment Centers is an equal opportunity employer.