Field Sales Coordinator

Field Sales Coordinator

The Field Sales Coordinator will be involved in team and customer communication via email, phone contact, and on-line meetings as the person responsible for the customer's satisfaction in ChemTreat's administrative functions. This role will occasionally travel to the territories you support to participate in local team or customer facing activities. The Field Sales Coordinator will coordinate with the local ChemTreat team to accomplish sales and administrative tasks associated with the efficient functioning of a large field sales and service team. This individual will have the opportunity to participate in team training, customer training, service functions and sales campaigns. They will utilize good communication skills and a "can do" attitude to help the local ChemTreat representatives provide best in class results and service so that we retain and grow the business. Lastly, the individual in this role will develop strong, interpersonal relationships with our local representatives and customers in order to facilitate internal efficiencies and improve customer satisfaction.

Essential Functions and Responsibilities:

• Meet and develop relationships with the appropriate administrative personnel at our major customer sites to facilitate the routine transactions associated with our business. Coordinate these efforts and activities consistent with the direction of the responsible local representative.
• Act as ChemTreat customer liaison and problem solver. You have strong organizational, multi-tasking, and follow-up skills
• Work with ChemTreat corporate to anticipate changes and / or updates in the software and systems (such as CT Vista, Power BI, Concur, etc.) that we use to conduct our business. Communicate the changes and work with the Area Managers to provide training and resources to the service and sales teams.
• Develop strong interpersonal relationships with the field sales and service teams to effectively recreate the support services that facilitate employee and customer satisfaction.
• Utilize formats as directed by the Team to collect present data related to the financial management of the team, disseminate salesman's cost updates, correct errors in salesman's costs, and collect / maintain information to facilitate the management of price and contracts.
• Coordinate events such as Team meetings, customer entertainments, and travel arrangements.
• Use CT Vista, MS Office, Power BI, tank monitoring software and other tools to generate internal and external reports in support of account management functions.
• Place and track orders, review customer guides, update customer pricing, review invoicing for accuracy,
• and manage administrative functions associated with account management consistent with requirements as directed by the responsible representatives.
• Travel as needed 10% or less

Qualifications - Knowledge and Skills:

• Some college education required: Business school or college courses preferred
• Minimum two years-based responsibilities as above and at least five years of general business experience
• Ability to work independently with minimal supervision
• Strong attention to detail
• Excellent communication and interpersonal skills
• Excellent computer skills that include Microsoft Office applications, and proficiency in typing required.
• Ability to construct customer reviews, sales presentations, and customer training in Microsoft PowerPoint. Coordinate with Graphics and Documents to prepare proposals and media.
• Strong organizational, multi-tasking, and follow-up skills
• Ability to balance multiple field team members and ability to manage multiple priorities with ease.
• Ability to communicate effectively using a variety of styles and techniques as appropriate
• Be available for travel 2-3 times a year to participate in team meetings, meet customers, support / participate in sales campaigns, and develop working relationships with the ChemTreat team.

Physical Requirements:

The Physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit. The employee may occasionally squat, turn/twist, or reach. The associate is constantly using hands to finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. The employee must occasionally lift, carry, push, or pull up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions and Environment:

The work environment consists of an indoor work office environment with good ventilation, adequate lighting, and low noise levels.