Vice President of Product Development, Building Operations

Role Description

CBRE's Building Operations & Experience segment is the world's largest operator of buildings globally. The VP, Product Development, Building Operations is an enterprise leader responsible for defining and delivering the end-to-end transformation of facilities management into an AI-led operating model. This leader sets the strategic vision, product architecture, and long-term roadmap, and drives enterprise-wide adoption, commercialization, and measurable business impact that differentiates us from the competition.

This role identifies and prioritizes the big product bets across building operations, deciding on focus areas such as:

• Fire & life safety
• Energy optimization
• Robotic cleaning

This role operates at the intersection of strategy, product innovation, and operational transformation, shaping how building operations become a core differentiator for the business and its clients.

Key Outcomes (12-24 months)

• Defined and implemented a comprehensive product architecture for AI-enabled building operations, including safety and engineering standards
• Delivered a scaled, integrated product platform spanning multiple building systems and global portfolios
• Achieved enterprise-level performance improvements (uptime, cost efficiency, energy/carbon reduction)
• Established commercial models, pricing strategies, and market differentiation tied to measurable outcomes

What You'll Do

• Own the product strategy: set the multi-year vision for building operations products, assess opportunities across building systems and services against client value, payback, and feasibility, and make enterprise capital-allocation decisions on where to direct finite product investment.
• Own commercial outcomes: define value propositions, pricing models, and payback periods tied to uptime, energy performance, and cost savings; and defend the investment logic to the executive committee, board, and senior client stakeholders.
• Bring the client view in: own client relationships and the go-to-market strategy, translating market demand into strategic commitments and roadmap priorities.
• Drive the portfolio to market at scale: turn priority opportunities (e.g., predictive maintenance, energy optimization, integrated fault detection) into repeatable, globally deployable service offerings, and own the go-to-market strategy that brings them to clients.
• Build and lead the organization: lead a cross-functional product team; partner at the executive level with account leadership and D&T to align on sequencing; and ensure what gets built reflects both operational reality and client needs.
• Re-architect the operating model where it pays off: drive the enterprise-wide shift from time-based toward condition-based and predictive maintenance where the return justifies it, and redesign work processes and service levels at scale.
• Own scaling and global deployment: sponsor pilots across building types, validate performance and feasibility, and drive enterprise scaling through global deployment playbooks.
• Workforce & change: set the strategy to evolve roles toward exception management and system oversight as automation matures and sponsor the enterprise training and change programs to support it.

Qualifications

• 12-15+ years of experience including senior leadership roles in the built world (facilities engineering preferred) operations across complex portfolios (commercial/industrial/data center/healthcare a plus).
• Senior leadership experience in building operations, facilities, or a closely adjacent sector - with a track record of driving product or operational transformation at scale.
• Proven ability to define and scale enterprise-level product strategies.
• Deep understanding of AI, automation, and smart building technologies including where they are today, where they are heading, and how to build a credible future path.
• Track record of winning competitive battles through product quality and capabilities that changed client outcomes.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance