Care Coordinator

About Us:

Andreas Angels an entity of True Care is a trusted home care agency in Colorado that provides caregivers who are fluent in English and Spanish. Our homemaker services help restore you or your loved ones independence. Whether you are an older adult or living with a disability or brain injury we are able to provide you with the services care and attention needed to remain at home. Our services enable safety security and freedom for individuals with support invite you to join a team where your passion for service is cherished and cultivated.

Our commitment extends beyond our clients. Its about building a place where you feel valued and supported where your growth is our priority.

Why Join Andreas Angels

As an employee youll engage in meaningful work that genuinely impacts the well-being of the elderly disabled and those recovering from injury and illness. Andreas Angels isnt just a workplace; its a place where your passion for helping others finds its true expression allowing you to make a tangible difference in peoples lives every day.

Job Summary:

Our Care Coordinator is responsible for introducing prospective clients to Andreas Angels and delivering world-class service and support to our clients and caregivers by coordinating home care service schedules that align with payer requirements and client needs.

Responsibilities:

• Assist in the supervision of all assigned clients and direct care staff.
• Document phone calls emails etc. with client case management and direct care staff
• Confer with the Senior Branch Manager and team on all client personnel and service management needs
• Responsible for scheduling of clients and assigning personnel to clients based on client needs and individualized service plan
• Responsible for daily tracking of Electronic Visit Verification (EVV) usage via our CRM
• Perform other duties as assigned by the Senior Branch Manager
• Project a professional attitude and maintain a positive rapport with all staff
• Assure the confidentiality of all client and proprietary information
• Revise Individualized Service Plan for appropriateness and application
• Review clients care through on-going communication with staff and coordination with other agencies
• Help resolve complaints made by clients and direct care staff regarding care provided relating to services personnel or policies and procedures
• Assist with training and annual in-service training of all staff

Qualifications:

• High School Diploma
• Bilingual in Spanish is preferred
• Home Health Experience is a plus
• Organization and Multitasking skills

Benefits:

• Health dental and vision insurance
• 401(k) with company match
• PTO and paid holidays
• Professional development opportunities
• Mission-driven work in an innovative healthcare space

Required Experience:

Junior IC