Key Account Director, Nephrology
$152k - $206kArdelyx
Description
Ardelyx is a commercial-stage biopharmaceutical company focused on redefining treatment approaches for patients with significant unmet medical needs. By combining scientific innovation with a collaborative, purpose-driven culture, we strive to create meaningful impact for patients.
Team Ardelyx is united by a shared mission and guided by our core values: Passionate, Fearless, Dedicated, and Inclusive.
We foster an inclusive environment where employees are respected, supported, and empowered to make an impact - both within our company and in the lives of patients we serve.
- Drive product adoption within targeted dialysis organizations, hospital-based dialysis programs, large physician groups, Veterans Affairs (VA) facilities and Indian Health Services (IHS) by engaging strategic level stakeholders such as regional VPs, dialysis medical directors, clinic administrators, pharmacy directors, and key operational and formulary decision-makers
- Build and maintain detailed account profiles, including dialysis treatment protocols, formulary pathways, order sets, pull-through opportunities, and key clinical and administrative influencers
- Develop deep understanding of dialysis-administered therapies and how they are ordered, prepared, and delivered during or immediately surrounding in-center dialysis treatments
- Evaluate the unique clinical, operational, and economic needs of dialysis providers and collaborate cross-functionally (Managed Markets, Trade, Value & Access, Contracting, Medical, HEOR, Marketing, Sales) to align solutions and optimize access
- Engage dialysis clinic administrators, medical directors, pharmacy leaders, formulary decision makers, contracting stakeholders, and clinical staff (nurses, technicians, pharmacists) to support access, education, and adoption of the therapy within established dialysis protocols
- Develop and execute account-specific business plans for all target accounts with clear access, pull-through, and educational tactics
- Work collaboratively with Zone Directors, Area Business Directors, MSLs, and other field and cross-functional colleagues to ensure coordinated execution at the account and territory level
- Partner with National Key Account Director and Managed Markets leadership to communicate contracts, pricing, reimbursement considerations, and economic value propositions tailored to dialysis and renal care customers
- Support integration of the therapy into clinical workflows, including dialysis protocols, EMR order sets, standing orders, and chair-time scheduling considerations for in-center dialysis
- BA/BS degree with 8+ years working with dialysis organizations, nephrology practices, hospital-based dialysis programs, VA, IHS, and/or IDNs, with demonstrated success in complex account management, or equivalent experience
- Experience engaging with medium-sized, independent, hospital-based and national dialysis providers strongly preferred
- Contracting and account management experience, including negotiation and implementation of agreements
- Strong knowledge of reimbursement, payer dynamics, and coverage considerations in the renal/dialysis space, including buy-and-bill and clinic-administered therapies
- Experience collaborating across marketing, medical, field teams, and market access functions to execute integrated business plans
- Understanding of EMR systems, dialysis unit workflows, and order set/protocol development for therapies administered during hemodialysis treatments
- Experience in renal, nephrology, or dialysis-related therapeutics, particularly dialysis-administered therapies, strongly preferred
- Ability to travel more than 50%
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