Administrative Assistant

Administrative Assistant

Starting Wage Range - $18.00 per hour with benefits

About the Organization - Tropical Smoothie Cafe's largest franchisee is DYNE Hospitality Group. DYNE's mission is to create opportunities by leveraging our God-given gifts, believing that everyone excels at something. When we work in our area of gifting, we are energized, excited, and love what we do. We measure our success at DYNE Hospitality Group by creating opportunities through continuous growth. Operational excellence is crucial for our success and ongoing development. We take this commitment seriously, value our team like family, provide resources for their growth, and prioritize our customers' experience. We offer competitive wages, benefits, and opportunities for long-term career growth.

Full-Time/Part-Time - Full-Time

Description - Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it. Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.

Invest In People

Understand Why

Make Smart Decisions

Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary: This role will be able to proficiently provide clerical support to ensure efficient operations. This individual will also be handling reception duties and work in the 'front of the house' by providing excellent customer service and creating a welcoming environment. Our ideal candidate is a reliable individual who works with integrity and is a resourceful problem solver. Must be comfortable in a fast-paced work environment.

The successful candidate will be a great culture fit with company values and have excellent communication, customer service, and team skills. We believe that the key to success is for all team members to understand our business. During your initial training, you will spend time with your customers to learn how you can best support them. The ideal candidate is highly organized, proactive, and self-directed. This role requires an individual who can independently manage competing priorities, anticipate needs before they arise, follow through on commitments without repeated reminders, and consistently meet deadlines. Success in this role depends on strong judgment, attention to detail, reliability, and the ability to take ownership of responsibilities from start to finish.

Duties/Responsibilities:

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
• Provides high-level administrative support and assistance to the VP and/or other assigned leadership staff.
• Performs clerical and administrative tasks including drafting letters, company communications, invoice approval, reports, and other documents for executive level staff.
• Maintains and acts as a liaison to our building's Landlord, technicians, and other parties who come through. Must be able to maintain a well-run office, as well as independently troubleshoot facilities problems as they arise.
• Receives incoming communication or memos on behalf of senior staff, reviews content, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
• Takes customer complaints or issues and pass them on to the appropriate parties.
• Creates and distributes company memos through email, letters, or telephone calls.
• Coordinates the booking and setting up of meeting rooms.
• Works with out of state teammates to help coordinate their travel, lodging, meeting and catering logistics. Must be able to be proactive and foresee needs.
• Provides support for teams when necessary.
• Performs other related duties as assigned.
• Maintains ownership of assigned projects and administrative responsibilities by tracking deadlines, following up on outstanding items, and ensuring tasks are completed accurately and on time.

EOE Statement - The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. DYNE Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.