Office Coordinator

Job Description

Job Description

Office Coordinator Urgent Care / Medical Healthcare Facility Are you passionate about providing exceptional patient support and keeping a fast-paced medical office running smoothly? Join a growing healthcare organization committed to delivering high-quality, accessible care to the community. About the Role: As our Office Coordinator, you will play a key role in the daily administrative and operational success of a busy urgent care facility. You’ll help create an efficient, welcoming experience for patients while supporting providers, clinical staff, and office operations. This position requires strong organization, professionalism, and the ability to manage multiple priorities in a fast-moving healthcare environment. What You’ll Do: Coordinate front desk operations, patient scheduling, registration, intake, and check-in/check-out processes Manage patient records and confidential medical documentation, ensuring accuracy and compliance with HIPAA and organizational policies Serve as the first point of contact for patients, staff, and external partners, responding to questions with professionalism, empathy, and efficiency Support administrative and billing functions, including collecting payments, verifying insurance information, preparing patient statements, and processing service documentation Assist providers and clinical staff with schedule coordination, patient flow, daily census tracking, and preparation for clinic operations Partner with the Office Manager and clinical leadership to address facility needs, office supply inventory, safety protocols, and operational issues Help maintain an organized, patient-centered environment and provide additional administrative support as needed to meet the changing demands of the clinic Posted by Staffing Director Scott Moore2+ years of administrative or office coordination experience, preferably in a healthcare, medical office, or urgent care setting Strong communication and interpersonal skills with a patient-focused, detail oriented, and compassionate approach Ability to multitask, prioritize effectively, and remain calm in a fast-paced clinical environment Excellent organizational skills and high attention to detail Discretion and professionalism when handling confidential patient and business information Proficiency with Microsoft Office Suite; experience with electronic health records (EHR/EMR) systems preferred Knowledge of HIPAA regulations and medical office procedures preferred Associate’s or Bachelor’s degree preferred, but not required