Commercial Insurance Assistant Account Manager (Remote)

Job Description

Job Description

Description:

Southern States Insurance is seeking a client-focused, detail-oriented Assistant Account Manager to support our growing Commercial Lines team. If you're passionate about delivering exceptional client service, handling policy documentation, and staying ahead of deadlines, this is a fantastic opportunity to grow your insurance career in a supportive and flexible environment.

Salary Range : $55,000 - $65,000 annual

Why Choose Southern States Insurance?

Join an independent agency that values your experience, supports your development, and gives you the tools you need to thrive in your role.

• Competitive Salary: Based on experience.
• Meaningful Work: Play a key role in helping businesses stay protected and compliant.
• Growth & Development: Gain access to training and professional designations with full financial sponsorship.
• Cutting-Edge Tools: Work in Applied Systems EPIC and benefit from modern workflows and automation support.

What You’ll Do

• Deliver Outstanding Service: Issue proof of insurance documents (ID cards, certificates, dec pages, binders), respond to client inquiries, and resolve billing questions.
• Maintain Policy Accuracy: Process cancellations, reinstatements, endorsements (vehicle/driver changes, address updates, etc.), and renewal documentation.
• Support the Account Manager: Assist in preparing finance agreements, manage expiration lists, and follow up on renewal billings.
• Track and Process Requests: Order and attach MVRs, loss runs, and policy checking discrepancies using EPIC workflows.
• Drive Client Engagement: Solicit online client reviews using provided templates and communication workflows.

Who You Are

We’re looking for a self-starter with insurance experience and a strong attention to detail:

• Licensure: Active Property & Casualty Insurance License (Required)
• Experience: Minimum 2 years in Commercial Lines (Required)
• Tech-Savvy: Comfortable with online rating tools and navigating insurance systems
• EPIC Experience: Familiarity with Applied Systems EPIC (Preferred)
• Industry Credentials: Designation such as CISR, CIC, or ACSR (Preferred)
• Work Environment: Must have high-speed internet and a distraction-free home workspace
• Schedule: Monday–Friday, 8:30 AM – 5:00 PM EST
• Location: Resides in GA, TX, FL, NC, MO, VA, AL, SC, TN, MS, LA, AR, KY, OK, or MI

What We Offer

• Comprehensive Benefits: Health, Dental, Vision, and Long-Term Disability Insurance
• Financial Security: 401(k) contribution
• Professional Growth: Full sponsorship for industry designations and continued education
• Time Off: Paid vacation, sick leave, and company holidays
• Bonus Opportunities: Performance-based incentives for individual and team contributions

Make Your Move

If you’re ready to take the next step in your insurance career with a company that values service, growth, and balance, we want to hear from you. Apply today and build a future with Southern States Insurance—where your skills make a difference.