Parking Supervisor - Sacramento, CA

Compensation $26.95/hour Schedule Full time Job Type Customer service plus operations Description The Details Pay Rate: $26.95/ hour Hours: Full-time MUST have open availability (5 days in a row and 2 days off in a row) Additional Info: The Parking Supervisor role is part of the 256 - Sacramento Union Requirements This position requires all candidates to have a valid driver's license with at least two years worth of driving experience. The Spirit of the Position The Parking Supervisor oversees the facilities and operations while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision. Principal Job Duties Ensures staff adheres to rules of conduct, policies and procedures. Supervises, mentors, and trains staff on day-to-day activities. Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help at all times. Assist customers over intercom system, in lobbies, lanes, and in the parking office. Responsible for completing reports related to daily revenue, parking lot capacities, equipment issues, and/or other reports requested by management. Assists with completion of facility monthly safety audits. Assists with periodic training as needed. Assists with assignment of duties to CSRs, maintenance/grounds, LPI clerks. Coordinates and communicates with Airport Operations staff as well as other airport agencies as directed by management. Resolves customer service issues or questions as needed. Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base. Other related duties as assigned. Education/Experience High school diploma or GED required. Supervisory experience is preferred but not required. Skills Ability to communicate professionally and effectively. Ability to speak, read, and comprehend the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent team‑building and interpersonal skills. Physical Demands Ability to lift, push and pull at least 25 pounds. Ability to stand, walk and run for extended periods of time. Ability to bend, stoop, squat and lift frequently throughout a shift. Willingness to work in the elements – heat, wind, rain, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non‑Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This Employer participates in E-Verify. #J-18808-Ljbffr