Lab IT Support Specialist

Description

As a Lab Computing Analyst, beneficiary would perform following key responsibilities:

Requirements Management and onsite Validation/Compliance support

IT Consulting

Customer Liaison

Onsite Lab IT Support

Requirements Management

Understand problem statement/challenges

Define scope

Gather requirements.

Assist with Validation/Compliance activities (IOPQ) as required.

Analyze current state business processes and requirements.

Assist in building plans for process improvement

IT Consulting

Analyze gaps/opportunities for improvement based on industry Best Practice

Evaluate Industry trends to identify areas for optimization

Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept

Recommend process improvements that fit business needs

Customer Liaison:

Meeting with internal/external service groups/leads

Liaise between System/Lab owners and third parties to coordinate best times for services

Provide weekly planning schedules for review at status meeting with customer leads

Monthly Operational review meetings/ Quarterly metrics reporting with department heads

On Site Lab IT Support:

Perform break/fix support for all Instrument connected systems

Implement Windows based security policies as required

Ensure adherence to client’s corporate policies through periodic reporting & compliance programs

Acts as the technical support contact for field service engineers and external vendors

Provide technical subject matter expertise for new system validation and change management

Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable

Perform system preventative maintenances based on client’s schedule, if applicable

Additional Skills & Qualifications

Excellent customer service skills complemented by an ability to listen to and interpret client requests

Ability to troubleshoot complex instrument and technology issues

Strong oral and written communication skills

Ability to identify, track and complete tasks for multiple projects

Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code

Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical

At least 2 years of directly relevant experience

Job Type & Location

This is a Contract to Hire position based out of North Chicago, IL.

The pay range for this position is $35.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in North Chicago,IL.

This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.