Senior CX Specialist: Escalations & Insights
Applied Labs
Quince is seeking a Senior Customer Experience Specialist to join its Customer Experience team. You will move beyond ticket resolution to own complex escalations, develop product expertise, and drive operational excellence across multiple functions. You will collaborate with product, quality, and operations to identify root causes, implement lasting improvements, and mentor teams. A strong communicator with customer-centric mindset is essential for growing within a high-growth luxury DTC brand. #J-18808-Ljbffr Applied Labs
Vacancy posted 1 day ago
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