Business Analyst 3

API BA3_JD_20260902_CORA.docx


*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE


ADDITIONAL PROCUREMENT INFORMATION (API)


Title & Level


Business Analyst 3


Work Group Location


Vancouver, WA


Specialty


Organization Strategy/Business Process/Business Transformation


Offsite Work Eligibility*


Situational Telework


Organization


JD


Number of Days Onsite


5 days per Week


Hours


Full-Time, up to 40 hours


Additional Information


Enter additional info regarding the offsite work arrangement, if applicable.


Overtime


10% anticipated

On-Call


No


Travel


Up to 10% occasional overnight travel to a second control center

FN Status


NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.


** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.


OVERVIEW


Assignment


This contract Business Analyst 3 position is located in ***'s (BPA's) Operational Technology (OT) Application Services (JD) organization and will provide Business Analysis support for projects under the OT Application Services Program. The position will guide business stakeholders and facilitate gathering and analyzing information using standard tools and approaches to help clarify business operations, functions, perform gap analysis, document/map the current and future states, identify solution alternatives, evaluate the alternatives, and define processes. In addition, this position concentrates on collecting and analyzing data, analyzing workflow, and developing process analysis and decision support information and documents. This position will also assist the Application Services Manager and Supervisors in overall OT organizational analysis, strategy, and development.


Organization


OT Application Services supports BPA's Real Time Control and Monitoring Systems, and associated supporting applications, and is responsible for the planning, engineering, software development, integration, modification, and operation and maintenance of systems used to provide safe and reliable real-time control, dispatch, monitoring, analysis, management, and protection of the transmission system. These systems, typically located within the system operations control centers, are used for 24 x 7 support of the power system. To ensure continued reliability, OT Application Services organization also provides planning of control center projects, and the support services required to ensure consistent and compliant deliverables. Additional responsibilities include ensuring that these critical systems conform to appropriate industry and regulatory requirements and participating in and supporting the development of applicable standards at the regional and national level. In addition to our goals as an organization, we also strive to achieve the goal of the BPA Core Mission of "Keeping the Lights On".


ASSIGNMENT RESPONSIBILITIES


Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.


Facilitate large teams in problem solving and improvement opportunities using industry methodologies (i.e. Agile, Scrum, Kanban, Client Workout or like tools/models).


Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on BPA management goals and objectives (examples; ITIL, P3M3, CMMI).


Provide analysis and support in the development / draft and recommendation of tools for organizational alignment, strategic content, alignment of capabilities and work, and a roadmap for success.


Research background and interview end-users, stakeholders and other interested internal parties (customers) to gather and understand customer / end-user requirements, which may include software solutions and/or business process, procedure or workflow development; present solution recommendations for BPA management, executive, stakeholder consideration and approval.


Collaborate with Subject Matter Experts (SMEs), other analysts, specialists and teams to perform root cause analysis and lessons learned, as part of identifying opportunities to apply business or process improvement strategies.


Support the structure for, facilitate the planning of, and provide assistance with development / draft, recommendation and implementation of BPA management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts.


Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.


Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams.


Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.


Perform all analytical tasks related to a project, including requirements definition, validation, management and supporting documentation (i.e. process flows, user stories, use cases) and related testing; assist BPA management with implementation activities that contribute to system, process, and/or business improvements.


Provide background information, technical input, options and recommendations that facilitate decision-making and that will enable key requirements of improvement projects, project milestones and/or implemented solutions to be met. As requested, perform appropriate testing of recommended and/or management-approved solutions, which may include creating / drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or mitigation measures.


Facilitate the definition and documentation of business and functional requirements. Conduct user/stakeholder interviews and facilitate joint requirements sessions.


Create requirements documentation, review with user representatives, recommend priorities and obtain user signoff. Monitor the requirements documentation created and map it to specific delivery releases and schedules.


Create use cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes.


Work with staff and user representatives to verify that all user requirements are accommodated. Participate in user/stakeholder review of program/project artifacts and obtain signoff.


Trace acceptance criteria to business and functional requirements and support the development of test plans.


Provide input to program/project managers on schedules and program/project plans with particular emphasis on analysis-related activities.


Collect and develop detailed descriptions and specifications of user needs, business rules, functionality and steps required to develop or modify business solutions.


Develop and maintain effective client and stakeholder relationships. Work with clients and stakeholders to understand and facilitate requirement changes including changes in scope.


Translate business requirements into definitions and solutions. Identify problems, research alternatives, prepare presentations, recommend and assist BPA management with implementing solutions.


Collaborate with subject matter experts to establish the technical vision and analyze potential tradeoffs between usability and performance needs; work with appropriate BPA manager / personnel to reconcile and determine acceptable "tradeoffs".


Draft and recommend key project deliverable documents including: requirements, process diagrams, workflow maps, project plans, and change management plans.


Develop /draft approximate documentation to validate repeatability of processes, to facilitate training of new analytical tools and to support business continuity and knowledge transfer.


Work with appropriate BPA manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions in order to build consensus among stakeholders and project team members.


Develop reports, for BPA management, supporting organizational goals monitoring and metrics development and tracking.


Provide technical writing, coordination, and interpretation, on documents supporting organizational goals and mission.


Information Quality Control and Stewardship


Inventory and evaluate the information needs of JD's business programs and functions. Evaluate business processes for gaps in maintaining information quality control and quality assurance. Recommend cost effective changes in processes and procedures to address such gaps.


Design and maintain performance metrics on the quality of key business information. Create, maintain and periodically present executive dashboards of those performance metrics to management.


Provide briefings, as requested, to staff and managers on information quality to raise awareness, transfer knowledge on information quality fundamentals and/or best practices.


Data Call and Survey Coordination


Provide support to JD's organizations and personnel dealing with data calls and industry surveys. This entails review and analysis of existing documentation, evaluation of any new/changing requirements, enlistment of appropriate subject matter expert input, and drafting the Control Center responses.


Organize, monitor, analyze, evaluate and report on performance towards data call artifacts collection and processes.


Keep process artifacts up-to-date and of adequate quality (reliable, consistent, and useful); provides secondary back-up to program roles when primary and back-up staff is unavailable.


Asset Strategy Support


Provide support for the Transmission Technology Asset Strategy program for JD's organizations as needed. This requires familiarity with Transmission's Asset Strategy program goals, objectives, and measures. Verifies information used is reliable, consistent and useful. May be required to review, analyze, evaluate, and organize program information.


REQUIREMENTS


Education & Corresponding Experience (required on matrix)


Associate's or Bachelor's degree in Business Administration, Management, Accounting, Computer Science, Engineering or a directly-related technical field is preferred.


With an applicable Associate's Degree, 10 years directly related experience is required.


With an applicable Bachelor's Degree, 8 years directly related experience is required.


Without a degree, 12+ years of directly related experience is required.


Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.


Required Technical Skills & Experience (required on matrix)


Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint


Preferred Skills & Experience (optional on matrix)


Demonstrated experience with project and change management approaches, tools and phases of the project lifecycle


Experience in the software development or electric utility industry


Technical interviewing skills:


Possess functional/process interviewing skills in the business environment


Possess ability to facilitate groups through process design and requirements gathering sessions


Possess analytical skills to analyze data, identify quality assurance/quality control issues, and identify failure or maintenance trends.


Strong technical writing skills and the ability to present information in various forms such as textual, graphical and statistical


Self-directed and assertive in pursuit of root cause analysis, missing information and data requirements


Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation and development of business and system requirements


Ability to distinguish key interactions and connectives among technical solutions involving hardware, networks, telecommunications, controls, security and applications


Experience with large-scale organizational change efforts


Experience with the Prosci methodology for Change Management is a plus


Experience with project management, tools and phases of the project lifecycle


Understanding of how people go through a change and the change process; including familiarity with change management toolkits.


Skilled in the definition and development of operational governance models to enable programmatic change


Strong analytical thinking, critical thinking and decision making abilities.


Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.


Appendices


The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work


Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)


Training Type


Details


Provided by


Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.


CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES


The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.


Area of potential Closely Associated / Inherently Government function


Mitigation Measures


Access to Confidential / Sensitive Information


CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)


CFTE must complete annual Information Security and Privacy Awareness training.


CFTE must complete and pass background investigations of an appropriate level.


Acquisition Planning / Source Selection


CFTE are not permitted to serve as "voting" members for acquisition selections.


All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).


All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.


Only Contracting Officers are authorized to obligate BPA funds.


Agency / Org Planning


All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.


Budget / Finance Prep


Only Federal Employees may determine budget priorities & allocations.


BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.


Contract Management


All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.


All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).


Decision Making


CFTE may provide input and recommendations to decision-makers.


Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.


Direction & Control
(directing BFTE)


CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.


Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.


Disposing Govt. Property


All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).


Dissemination of Agency/Policy Information / Training


All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.


Inspection / IT Testing


Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).


HR Support


CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).


All work products must be reviewed and finalized by appropriate federal employees.


Policy Development


BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.


Interpretation of Policy/Regulations


Only BPA federal employees may determine the applicability and interpretation of regulations.


CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.


Representing BPA


Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.


CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.

Page 4 of 4 F_0121_API_TEMPLATE_030626
CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX

CONTRACT FULL TIME EQUIVALENT (CFTE)


NON-CRAFT HIRING SAFETY TRAINING MATRIX

Purpose:


The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.


This form is intended only as a reference document for contractors.


BPA Requesting Manager


(Last, First MI)


Perez, Jared J


Date


August 17, 2026


CFTE Job Title


Business Analyst 3


Org


JD


PPE provided by Supplier or Contractor?


☐ Yes ☒ No


If yes, list required PPE: Click or tap here to enter text.

Identify which Supplier or Contractor medical surveillance programs are required, if any*


☐ Respirator User


☐ Asbestos


☐ Lead


☐ Silica


☐ Hearing Conservation


☐ Other: Click or tap here to enter text.


☒ No Medical Surveillance


*BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.


Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:


Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.


Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).


Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).


Pre-Hire Training should be completed prior to the CFTE starting their assignment.


Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.


Pre-Task Training should be completed prior to conducting the associated task.


Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.


The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.


BPA provided safety training will be the same training provided to Federal Workers.


For the "General Comments" section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person.


For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter.


Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, ***, or ***.


Office & Remote Work/Telework Hazards


Task / Condition / Exposure


Required Training


Contractor (C) or BPA (B) Provided


Pre-Hire Training


Post-Hire Training


Pre-Task Training


☒


Exposed to a fire in the building


BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted.


B


☐


☒


☐


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Exposed to an earthquake while in the building


BPA manager will advise of evacuation protocol and designated gathering location.


B


☐


☒


☐


☒


Operating office tools (paper cutter, paper punch, staplers, etc.)

None Identified


B


☐


☒


☐


Task / Condition / Exposure


Required Training


Contractor (C) or BPA (B) Provided


Pre-Hire Training


Post-Hire Training


Pre-Task Training


☒


Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use


☒ Optional: SUFS Move Safe (HRMIS 016633)


B


☐


☐


☒


☒


Ergonomics


Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier.


C


☐


☒


☐


☒


Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces


☒ Review SOHM Chapter 9


B


☐


☐


☒

☒ Optional: Slips, Trips & Falls Training (HRMIS 015076)


B


☐


☐


☒


☒


Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.)


None Identified. On-the-job familiarization (if using BPA-issued equipment).


C


☐


☒


☐


Travel / Field Operation Hazards


Task / Condition / Exposure


Required Training


Contractor (C) or BPA (B) Provided


Pre-Hire Training


Post-Hire Training


Pre-Task Training


☒


Driving vehicles on public and/or non-public roads


☒ Review SOHM Chapter 19


B


☐


☒


☐

☐ Defensive/Distracted Driving (HRMIS 017057)


Choose an item.


☐


☐


☐


☐


Worker operates forklifts


Forklift Certification


Choose an item.


☐


☐


☐


☐


Worker operates a fire extinguisher


Fire Extinguisher Use


Choose an item.


☐


☐


☐


☐


Worker operates hand tools


None Identified


Choose an item.


☐


☐


☐


☐


Worker uses personal protective equipment


Personal Protective Equipment


Choose an item.


☐


☐


☐


☐


Worker may be exposed to shock and arc-flash hazard


☐ Shock & Arc Flash Awareness


Choose an item.


☐


☐


☐

☐ Shock & Arc Flash Basic


Choose an item.


☐


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☐ Shock & Arc Flash Advanced / Refresher


Choose an item.


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Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) 2


Asbestos Awareness


Choose an item.


☐


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Worker required to work in remote areas where bear encounters may take place


Bear Pepper Spray Training


Choose an item.


☐


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Worker exposed to rodent and bird droppings1


Biological/Vermin/Hanta Virus


Choose an item.


☐


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Worker exposed to hot and/or cold environments

None Identified


Choose an item.


☐


☐


☐


Task / Condition / Exposure


Required Training


Contractor (C) or BPA (B) Provided


Pre-Hire Training


Post-Hire Training


Pre-Task Training


☐


Worker exposed to chemicals, such as herbicides or pesticides;


☐ Herbicide Cert. Ref. 4-hr


Choose an item.


☐


☐


☐

☐ Herb Certification 8-hr


Choose an item.


☐


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☐ Hazardous Communication


Choose an item.


☐


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Worker exposed to lead2


☐ Lead - Awareness


Choose an item.


☐


☐


☐

☐ Lead Worker Training


Choose an item.


☐


☐


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Worker exposed to mercury


None Identified


Choose an item.


☐


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☐


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Worker exposed to noise2


☐ Hearing Conservation (Initial)


☐ Hearing Conservation (Annual)


Choose an item.


☐


☐


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Worker exposed to silica2


Silica - Awareness


Choose an item.


☐


☐


☐


☐


Worker works at heights higher than 4'


☐ Fall Protection, Awareness


Choose an item.


☐


☐


☐

☐ Fall Protection, General


Choose an item.


☐


☐


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☐ Fall Protection, Advanced


Choose an item.


☐


☐


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☐ Ladder Safety


Choose an item.


☐


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☐ Fall Protection, Advanced (TLM)


Choose an item.


☐


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Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas


First Aid/CPR/AED


(Red Cross or AHA Accredited)

Required only if specified in the API


Choose an item.


☐


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Worker performs work alone in remote areas


Wilderness Adv. First Aid


Choose an item.


☐


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Worker may prepare, transport or receive hazardous materials


☐ DOT 1: Introduction, Classification, and the Hazardous Materials Table


☐ DOT 2: Packaging, Labeling, Marking, and Placarding


☐ DOT 3: Shipping Papers


☐ DOT 4: Loading and Storage


☐ DOT: Security for Shipment of Hazardous Materials


☐ Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions


☐ DOT Hazardous Material Awareness for the General Hazmat Employee

Choose an item.


☐


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☐


1 BPA workplace manager to review Hantavirus Prevention Procedure 420-240-1 before performing task.


2 These exposures may require enrollment in a Medical Surveillance Program. Ensure page 1 is marked accordingly.


Other Specific Hazards


Task / Condition / Exposure


Required Training


Contractor (C) or BPA (B) Provided


Pre-Hire Training


Post-Hire Training


Pre-Task Training


☐


SAMPLE: Worker may make infrequent visits to field locations or substations


Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots.


B

X

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General Comments


BPA Requesting Manager Comments/Additional Considerations:


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F_0139_HIRING_SAFETY_TRAINING_MATRIX_121624